Pareto rep
Victoria,#2UPDATE Employee
Mon, April 11, 2011
Hello,
There may be some misunderstanding regarding where these transactions are coming from. ParetoLogic and our payment processors, SafeCart, do offer Automatic Renewals. This is an option that is presented in the checkout process, and can be selected or deselected.
Automatic renewals help users when their program expires, typically after one year, by offering a hands-free way to renew their license. Note that this will not occur earlier than one year, and will always be preceded by a number of emails, confirming the fact.
Our aim is to assist in renewing your software, and your financial details are kept in the strictest confidence.
Plus, withdrawal, if approved, will only be made from the original account (Paypal, in this case).
I would suggest that you contact SafeCart, or ParetoLogic support, to confirm that your account has been cancelled.
http://techsupport.paretologic.com/plsupport/consumer/search.asp
https://www.safecart.com/help-center/contact
Next, contact your bank, and find out the exact name of the company that is withdrawing the funds from your account.
ParetoLogic is a legitimate business, and a respected member of the BBB. We will not abuse your financial information, and we take matters such as this very seriously. Please contact one of the support numbers above A.S.A.P., to confirm this, and so that we may assist in resolving this issue.
Thank you.