- Report: #1429309
Complaint Review: Safecart - Internet
Reported By:
Diana -
Orange, New South Wales, Australia
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safecart
Internet, India
Web:
safecart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safecart so called fixed my computer as claim I had viruses Internet
They claim I had a lot of viruses & altered computer. Paid them 285.00. Have gone into internet & discovered the are great international scanners.
1 Updates & Rebuttals
Jennifer
Victoria,British Columbia,
Canada
Customer Service
#2UPDATE Employee
Tue, May 08, 2018
Hello,
SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. We are happy to provide a refund within the merchants posted refund time if you are not satisfied with your service. If you have been automatically billed, our Automatic Renewal Service keeps your software current with the latest program updates and enhancements. The service automatically charges the current renewal subscription fee (plus applicable taxes) to your account before your licence or service expires so that you do not experience a disruption. You may turn off the Automatic Renewal Service at any time by logging into your SafeCart account at https://support.safecart.com/new-loginby calling our Customer Care Team. Our Customer Care line (1-855-432-0727) is open 5 days a week from 6am to 4pm PST.
Warm regards,
Jennifer
SafeCart Customer Service
www.SafeCart.com
