- Report: #238259
Complaint Review: Sallie Mae Financial - Wilkes-barre Pennsylvania
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Author Confirmed
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Sallie Mae Financial
PO Box 9533 Wilkes-barre, 18733-9533 Pennsylvania, U.S.A.
Phone:
800-891-1391
Web:
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Sallie Mae Financial Applied payments to loans that I did not co sign for. Ripoff Wilkes Barre Pennsylvania
I co-signed a student loan for my daughter with Sallie Mae Financial. She had 2 previous loans open with SMF that I had nothing to do with. My payment records, as well as SMF's payment history on thier website, indicate that principal on all 3 loans are paid in full. SMF has different records that indicate a remaining balance of $382.00.
I have exhausted all options to settle this matter by phone. Nobody there seems to be able to give me a straight answer. I recently found out, that the loan on which I co-signed, when payments were sent in, were being applied to all 3 loans. When I called to ask about this, it was confirmed bt SMF reps, but since I didn't sign on the 2 previous loans, they would not release information about these loans to me.
The account number was in the memo section on ALL check that were sent in. How can SMF possibly take funds that were specifically sent as payments for a specific account , take that payment and apply it wherever they please??
SMF website shows 3 payments one month, 2 the following month, then a skipped month, with late fees charged on the next payment. Thus indicating that several months of payments were paid in advance. Then when a monthly payment was late, a late fee was assessed. How can a late fee be charged when the account is 3 payments ahead??
Seems that SMF makes the rules as they go along and it is never in the favor of the account holder. How can our elected officials allow our younger generation to get scammedin this fashion.
I am currently speaking to an attorney to file suit against SMF. It's turned into a personal vendetta. Talking to SMF reps is the same as talking to a tree.
Greg
ville platte, Louisiana
U.S.A.
I have exhausted all options to settle this matter by phone. Nobody there seems to be able to give me a straight answer. I recently found out, that the loan on which I co-signed, when payments were sent in, were being applied to all 3 loans. When I called to ask about this, it was confirmed bt SMF reps, but since I didn't sign on the 2 previous loans, they would not release information about these loans to me.
The account number was in the memo section on ALL check that were sent in. How can SMF possibly take funds that were specifically sent as payments for a specific account , take that payment and apply it wherever they please??
SMF website shows 3 payments one month, 2 the following month, then a skipped month, with late fees charged on the next payment. Thus indicating that several months of payments were paid in advance. Then when a monthly payment was late, a late fee was assessed. How can a late fee be charged when the account is 3 payments ahead??
Seems that SMF makes the rules as they go along and it is never in the favor of the account holder. How can our elected officials allow our younger generation to get scammedin this fashion.
I am currently speaking to an attorney to file suit against SMF. It's turned into a personal vendetta. Talking to SMF reps is the same as talking to a tree.
Greg
ville platte, Louisiana
U.S.A.
1 Updates & Rebuttals
Phalon26
Jackson,Tennessee,
U.S.A.
Can I join?
#2Consumer Comment
Fri, August 03, 2007
There are many people out there that have been affected by this company as well as many schools that lend a helping hand on the scams. Sallie Mae and the University of Phoenix have ended any chance that I had of providing a better future for me and my children. I was in a situation a few years ago and through the process of many explanations and charges being filed they started to garnish my wages. If you or anyone else you know have a case against this company I sure would like to put my 2-cents worth in.
