- Report: #103963
Complaint Review: San Bernardino Radisson Hotel - San Bernardino California
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San Bernardino Radisson Hotel
295 North E. St, San Bernardino, 92401 California, U.S.A.
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Radisson Hotel broken down filthy bug ridden ripoff San Bernardino California
During my month long stay at this overpriced dump (work - I had no choice) I stayed in a room with no heat ("can't be fixed"), a large, old semen stain on the bedspread ("we don't have any clean bedspreads") and large dark stains on the carpet and furniture.
The bathroom was filthy - an abundance of mildew in and around the toilet, tub, faucets and soap dishes. My feet stuck to the grey gunk in the bottom of the tub. After repeated requests to have it cleaned I finally bought a can of Comet and cleaned it myself.
Four days in a row I woke up with large bug bites on my legs that oozed and itched for two weeks.
A salad from room service came with dirty dishes. The inside of the plate cover was covered with dried tomato sauce and chunks of food - looked like it had never been washed.
All the equipment in the "fitness room" was ripped up and broken (I wouldn't go near the spa).
During my stay NO attempt was made to satisfy ANY of these complaints. At the end of my stay, I paid my very large bill and left, glad to be rid of the place.
They continued to haunt me like a bad smell. SIX MONTHS after I left, they charged an additional $250 to my credit card! They claimed they made a mistake in the billing. . . charged the first $250 of my bill to the wrong room . . . right.
Save your health, sanity and money. Next time you're in San Bernardino find yourself a space on a park bench before you stay at the SAN BERNARDINO RADISSON.
Kathy
Chandler, Arizona
U.S.A.
The bathroom was filthy - an abundance of mildew in and around the toilet, tub, faucets and soap dishes. My feet stuck to the grey gunk in the bottom of the tub. After repeated requests to have it cleaned I finally bought a can of Comet and cleaned it myself.
Four days in a row I woke up with large bug bites on my legs that oozed and itched for two weeks.
A salad from room service came with dirty dishes. The inside of the plate cover was covered with dried tomato sauce and chunks of food - looked like it had never been washed.
All the equipment in the "fitness room" was ripped up and broken (I wouldn't go near the spa).
During my stay NO attempt was made to satisfy ANY of these complaints. At the end of my stay, I paid my very large bill and left, glad to be rid of the place.
They continued to haunt me like a bad smell. SIX MONTHS after I left, they charged an additional $250 to my credit card! They claimed they made a mistake in the billing. . . charged the first $250 of my bill to the wrong room . . . right.
Save your health, sanity and money. Next time you're in San Bernardino find yourself a space on a park bench before you stay at the SAN BERNARDINO RADISSON.
Kathy
Chandler, Arizona
U.S.A.
1 Updates & Rebuttals
Michael
Whittier,California,
U.S.A.
Tea and Sympathy
#2Consumer Comment
Wed, July 20, 2005
The Radisson Hotels across the nation are most assuredly and quickly becoming The Motel 6 next step upgrade. In my view, stock holders and investors are getting as much cash out of the failing "has been," business as possible. In any event, it appears that the victim in this instance shared blame in the abuse. San Bernadino, California is a hot red-neck hell-hole to begin with. Because the victim stayed a full month regarding a job related visit, I assumed that her company was paying the bill,and no choice was available but since she mentioned that she was later charged an additional 250.00, it is my opinion that given the same circumstances, one might have elected to move to another hell-hole Hotel and put The Radisson behind me where it belongs. Reporting the incidedent directly to the home company office often-times gets results and a few complimentary nites or a free stay in the future; maybe a partial refund. I always carry a camera phone or some such with me when traveling; Pictures really do speak a thousand words.
