- Report: #308738
Complaint Review: Santa Barbara Bank And Trust (sbbt) - Nationwide
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Santa Barbara Bank And Trust (sbbt)
www.sbbt.com Nationwide, U.S.A.
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Santa Barbara Bank And Trust (sbbt) lies about the date when direct deposit is supposed to be there Web indiana
*Consumer Comment: I'm sorry, is it the 15th yet?
*Author of original report: it may not be but........
*Consumer Comment: So why would this be the bank's fault?
*REBUTTAL Individual responds: It's happening to me as well.
*Consumer Comment: For Elchamber...
*REBUTTAL Individual responds: No I didn't...
ok, so i used the same ole method i use every year as far as filing taxes. i always efile because it saves me time and a little money. i didn't use the ral because i wasn't in a huge hurry and plus i don't feel like wasting the money to do so..........anyway, my return was accepted by the irs and is scheduled to be deposited into my checking account on feb 15. there wasn't any type of delay according to the irs, but according to SBBT they haven't received it yet and that there was a delay.
ok, if the irs states there isn't a delay then why exactly would there be a delay with this company? i have been using the same tax site www.onlinetaxes . com for years now and have not once ever had this problem before, even the year that we found out that somehow we owed the military money even though we had already paid it back two years prior, long story different rip off ;)
so i contacted sbbt today to find out what the deal is, they told me that the irs sends the money out on fridays they get it on wednesdays and it' in the account in two days. i think this is total bs, if my money is suppose to be in my bank by the 15th then it needs to be there then! this is just really frustrating and maybe i wouldn't be so aggrevated if it weren't for the fact that i had some bills to pay by the 16th. i told sbbt that if i didn't have my funds in my bank account no later than open of business on feb 20th i was calling the irs because according to them that is the date to contact them if you don't have your money. i will then report sbbt to the better business bureau.
Jennifer
scottsburg, Indiana
U.S.A.
ok, if the irs states there isn't a delay then why exactly would there be a delay with this company? i have been using the same tax site www.onlinetaxes . com for years now and have not once ever had this problem before, even the year that we found out that somehow we owed the military money even though we had already paid it back two years prior, long story different rip off ;)
so i contacted sbbt today to find out what the deal is, they told me that the irs sends the money out on fridays they get it on wednesdays and it' in the account in two days. i think this is total bs, if my money is suppose to be in my bank by the 15th then it needs to be there then! this is just really frustrating and maybe i wouldn't be so aggrevated if it weren't for the fact that i had some bills to pay by the 16th. i told sbbt that if i didn't have my funds in my bank account no later than open of business on feb 20th i was calling the irs because according to them that is the date to contact them if you don't have your money. i will then report sbbt to the better business bureau.
Jennifer
scottsburg, Indiana
U.S.A.
6 Updates & Rebuttals
Elchamber
Chino Hills,California,
U.S.A.
No I didn't...
#2REBUTTAL Individual responds
Tue, February 26, 2008
But your right. Instead of my checking I gave my credit account. But their customer service sucks. I can verify that.
Striderq
Columbia,South Carolina,
U.S.A.
For Elchamber...
#3Consumer Comment
Tue, February 26, 2008
Sounds to me like YOU gave the wrong routing and/or account number for the direct deposit. Seems like you made the mistake not the bank.
Elchamber
Chino Hills,California,
U.S.A.
It's happening to me as well.
#4REBUTTAL Individual responds
Mon, February 25, 2008
First off, I also was told that my refund was ready and they ask me to wait 1-2 days before I would see it in my account. On the 14th. That weekend was a holiday, so I waited. Tuesday rolled nothing, Fine I'll wait some more. Thursday...? Nothing. Emailed them. And from then on, a bunch of emails that didn't make sense. They told me to call the IRS. Called them, it was sent. They told me the check did come back, so their going to mail it. I PAID THEM FOR DIRECT DEPOSIT! NOW I'M GETTING IT MAILED!!!---- But I don't think that email is true. The sent another email telling me another excuse. One more thing, 10 minutes, they sent me three excuses. Meaning they weren't really interested in helping me with the problem. They just sent me automatic replies. DON'T TRUST THIS BANK!!!
Robert
Wallingford,Connecticut,
U.S.A.
So why would this be the bank's fault?
#5Consumer Comment
Thu, February 14, 2008
They can't process it until they receive it.
Jennifer
scottsburg,Indiana,
U.S.A.
it may not be but........
#6Author of original report
Thu, February 14, 2008
i've talked to sbbt today and they told me on the phone that there WAS a delay and i talked to the irs on the phone today and they said there ISN'T GOING TO BE a delay
Bankworker
PITTSBURGH,Pennsylvania,
U.S.A.
I'm sorry, is it the 15th yet?
#7Consumer Comment
Thu, February 14, 2008
you do realize that it's only the 13th right? by the 15th means no later than the 15th so would you calm your nerves and wait for the money to get there before you start complaining?
