- Report: #652518
Complaint Review: Scott Evans Dodge/Chrysler/Jeep - Carrollton Georgia
Reported By:
Laurie -
Carrollton, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Scott Evans Dodge/Chrysler/Jeep
2280 Bankhead Highway Carrollton, 30116 Georgia, United States of America
Phone:
770-834-5050
Web:
www.scottevansdodgeusa.com
Categories:
Business Rating:
(0)
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Scott Evans Dodge/Chrysler/Jeep Scott Evans Chrysler FINANCE FRAUD / WITHHOLDING DEPOSIT/THIEFT BY TAKING Carrollton, Georgia
On August 18 we purchased a car from this dealership using $3,000 down payment. Approx three weeks and 4 days later we went to get the tag. Tag office had received NO title paperwork. Called dealership, they said it was taking longer to get in, issued another 30 temp tag (since our expired in 3 days).
Waited until September 28th and remembered our first car payment was due October 2 and we hadn't received anything in the mail from finance company. Called finance manager and explained. FM called us back three days later to come in. Explained previous finance manager had quit three weeks prior and NEVER mailed our finance packet to bank. Since it had been longer than 30 days...the approval from bank was void and thus the deal never got processed. He had to run again like a new deal. Would run numbers with banks and call us to come back and sign papers again.
Called us three days later and said they could only get funding through another bank and the price went up. We haggled for 2 hours and ended up having a higher interest rate and higher payment but whatever. Signed new papers October 7th left dealership thinking all was done. Received call from FM October 15th that deal was denied, needed to bring car back. We brought car the next day afterwork (sat) and was told that no one was available Saturday to cut checks...needed to wait until Monday. We called 3 times Monday for them to have check ready and everything so we can get it over with. Arrived to be told we would need to pay .15 per mile for the use of the vehicle according to Bailment Agreement. Bailment Agreement was signed October 7th but the FM put the milage according to the August contract...not October contract. Said we needed to pay $800 and not only that, wouldn't cut us a check until next day for remaining amount. Said person who signs checks was gone.
Took keys from us for the vehicle and left us sitting in lobby with no car and no $3000 check. Owner Scott Evans came in and went into FM and GM's office and they relayed to us this milage cost would not be waived. Threatened to call police if we didn't leave, they would get us a check when they could. Police were called, agreed that second contract was null and void since they put the wrong milage reading but could not enforce. Referred us to magistrate court. Plus, no Bailment agreement on first contract in August. Only for October contract which was dated October 6th and today is October 18th. NO WAY we put 5,000 in one week. Refuses to talk, acknowledge their wrongdoing and refuses to give our $3000 back.
2 Updates & Rebuttals
Jim
Orlando,Florida,
USA
Here's The Additional Information!
#2Consumer Comment
Sat, April 28, 2012
The poster was a victum of the SPOT DELIVERY SCAM. Poster I urge you to run that terminology in Google and see if the scenarios fit you perfectly. Also check your paperwork for add-on, bogus fees like multiple hundred dollar charges for title work or official sounding but PURELY BOGUS fees. The witholding of the plates/title was nothing more than a pressure tactic to get you to submit to their SCAM. The spot delivery scam is well known in the Sleazy American Car Business. Please run a search of it and I think you'll agree the description of the scam fits your situation perfectly.
Laura Holdren
Carrollton,Georgia,
United States of America
Further Information Required
#3UPDATE Employee
Fri, April 27, 2012
If this customer would like to contact us with further information, I would be happy to research this matter and resolve it. In most instances we find there are discrepancies between what is stated on the credit application and what can be documented to the lender. The "Bailment Agreement" is include in every deal to protect the dealers property in the event that stipulations required by lenders that can not be proven or documented are unable to be provided. In the even that happens the "Bailment Agreement" comes into play. If given more information I would love the opportunity to research this matter and get to the core of matter and get this resolved.
