- Report: #175628
Complaint Review: Sears - Cleveland Ohio
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Author Confirmed
Why?
Sears
P.O.Box818017 Cleveland, 44181-8017 Ohio, U.S.A.
Phone:
800-3662286
Web:
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Sears/ Cit Bank Failure to honor Credit Protection Plan Cleveland Ohio
Since I am the POA caring for my mother who suffers from alzheimers. I had requested that Sears/Citi Bank honor their commitment to the insurance contract. They have refused and I have recieved several threathening phone calls from a representative of Citi Bank and now they have refered the account to a collection agency.
They do not realize that they are dealing with a former law enforcement officer here.
Anyway I did some research. I discovered that my mom and dad have paid Sears, even before they were involved with Citi Bank for Credit protection and average of $43.50 per month for more than 20 years. My dad passed away many years ago.
I sent an letter to Sears, dated 08-08-2005 notifying them of my past attempts to resolve the matter since my mom was diagnosed with AD in 2002 when I closed the account and requested that the insurance they called credit protection be honored. Problem is these were all telephone and not written correspondence. All I get is threats and inaction. I have since informed the collection agency and Sears in a letter dated 02-03-2006 that I intend to bring both Civil and Criminal Action against them as they are in violation of and contrary to HRS 708-873 fraud and HRS 708-830 theft. Only time will tell if David will slay the Giant.
Lawrence
Wailuku, Hawaii
U.S.A.
They do not realize that they are dealing with a former law enforcement officer here.
Anyway I did some research. I discovered that my mom and dad have paid Sears, even before they were involved with Citi Bank for Credit protection and average of $43.50 per month for more than 20 years. My dad passed away many years ago.
I sent an letter to Sears, dated 08-08-2005 notifying them of my past attempts to resolve the matter since my mom was diagnosed with AD in 2002 when I closed the account and requested that the insurance they called credit protection be honored. Problem is these were all telephone and not written correspondence. All I get is threats and inaction. I have since informed the collection agency and Sears in a letter dated 02-03-2006 that I intend to bring both Civil and Criminal Action against them as they are in violation of and contrary to HRS 708-873 fraud and HRS 708-830 theft. Only time will tell if David will slay the Giant.
Lawrence
Wailuku, Hawaii
U.S.A.
1 Updates & Rebuttals
Lawrence
Wailuku,Hawaii,
U.S.A.
Sears, Potential resolution
#2Author of original report
Sat, April 29, 2006
Having filed my letters of objection with the insurers, Sears and the collection agencies. Then quoting case law, ie: HRS 708-800, definitions of terms in this chapter. I no longer recieve threathening phone calls or letters. My reccommendation to others is that you contact your state regulatory agency, file a complaint and let your case be heard. If you do not speak out for yourself, the harassment will continue.Charles in Honokaa. Contact Hawaii DCCA, and file a complaint.
