- Report: #535020
Complaint Review: Seattle Coffee Direct - Rich Coffee DirectSeattle - Internet Internet
Reported By:
Bert -
Tahlequah, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Seattle Coffee Direct - Rich Coffee DirectSeattle
Internet, Internet, United States of America
Phone:
877-797-8853
Web:
seattlecoffeedirect.comInternet
Categories:
Business Rating:
(0)
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Seattle Coffee Direct - Rich Coffee DirectSeattle Each charged me $79 without my authorization, contact or signature. I discovered the charges on my MASTERCARD Internet
Last Monday I discovered on my Mastercard statement two charges for $79 each. One to Seattle Coffee & one to Rich Coffee. I have not had accounts with them for several years & did not get involved with either after their initial offers as I found them too expensive for my budget.
On Monday I first called Mastercard, because their was no phone numbers listed for either. Mastercard said they could not do anything until the charges past the pending process. I said this was stopping my use of the card for other charges. I them did a little research on the internet & found they both had the same address.
I called Seattle Coffee & got a live person but as soon as I said my problem I was transferred to an answering machine. I then called Rich Cafe & got a machine. I did not leave any message.
On Wednesday I found the Seattle Coffee had been cancelled from my Mastercard. By this last Saturday, however, the Rich Cafe charged had been processed.
I have disputed the charge with Mastercard & their standard answer is the merchant & bank have up to 90 days to respond.
It is obvious to me they are abusing the credit system to get "free loans or float $" & the burden is on the consumer to recoup their lossess.
