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  • Report:  #1140199

Complaint Review: Sell and Recycle - Internet

Reported By:
Sam - Minnesota,
Submitted:
Updated:

Sell and Recycle
Internet, USA
Web:
www.sellandrecycle.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I tried getting rid of my phone to make some extra money on it because I switched cell phone companies so I got a new phone. I found this cellandrecycle.com site after looking at a few different sites. It offered a decent price for my phone. I signed up to get it sent in, they sent me a box and I sent my phone in.. expecting to receive a check in the mail for the amount they quoted me for (which is what they said would happen). 

I waited about a week and a half. I finally received mail stating they changed my quote, it was much lower than they first stated but it was still money.. I waited over a week again and there was no check still. I emailed the customer service and they responded telling me that the bank was backed up and would send a new check to me. I thanked them and waited again. About two weeks went by, patiently waiting, and no check. I waited just encase the bank was backed up as they said. I emailed again and they appologized and said they would send a new check. 

Almost a month went by and still no check for my phone. So they have my phone and I don't have the money still. They stole my phone and lied to me multiple times! I just sent another email a few days ago, no response.. Do not send your phones here, they will steal and lie! I wish I would have just kept the phone and gave it to someone who needed a phone, or sold it for a few bucks!



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