- Report: #1334710
Complaint Review: Sirius XM Radio - New York New York
Reported By:
J & R -
Fuquay-Varina, North Carolina, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Sirius XM Radio
1221 Avenue of the Americas, 37th Floor New York, 10020 New York, USA
Phone:
1-888-539-7474
Web:
www.siriusxm.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sirius XM Radio Sirius XM keeps taking money out of my account after being told to CEASE AND DESIST New York New York
We have been dealing with this for the last six months. My Wife opened an account with Sirius because she bought a new car that had a satellite radio built in and she wanted to try it out. She was having problems with the radio cutting in and out so she called to see if they had an antenna or maybe a signal booster to help with the reception since we live in an area with alot of trees and this causes the cutting out problem. They told her they had an antenna for $8.72 and so she approved them to send it to her. Well they sent her a radio and charged us $35! This did not sit well with her so she called and cancelled the account with Sirius and had them give us our $35 back.
They say they are "sorry for the mix up" & "we will get that right back to you" and they did send the money back that time. Well not even a month goes by, they charge us again. My wife calls them again and tells them to give our money back and make sure you put in your computer that they do not have permission to take any money out of our account. They put the money back into our account and assured us that all our card info has been deleted and it wont happen again. Well tonight I download my debits into Quicken and guess who decided to charge us AGAIN? That's right SIRIUS XM !!!
They took $40.17 out of our account on 10-21-16 when they were told to cease and desist. This is the last straw. Tomorrow we are going to the bank and have them charge back the 40.17, we are cancelling the card the wife used to open that infernal account with SATAN's XM radio. Sirius can deal with the bank ! You can bet they will not be as nice as we have been. We are also contacting our attorney and see if there is any way to pursue litigation against this kind of unlawful behavior. This is the THIRD time this has happened. This is NO mistake. They are doing this ON PURPOSE. It's time to make an example out of unscrupulous companies who think they can STEAL money from people !
