- Report: #509391
Complaint Review: SIRIUS XM SATELLITE RADIO - Internet Internet
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SIRIUS XM SATELLITE RADIO
XM Satellite.com Internet, Internet, United States of America
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SIRIUS XM SATELLITE RADIO After over 8 phone calls they cannot get my bill straight and refuse to send me a statement. NEVER TALK TO THE SAME PERSON TWICE Internet
This Co. has the WORST Public Relations dept I have ever seen. I have been trying to get my XM Satellite bill straightened out for over two months. I have two radio subscriptions, one was a gift for my granddaughter and one is for my car. I purchased a xm radio for G.D. 6-26-09 and it has been a NIGHTMARE ever since. I thought combining the accounts would resolve the problem but my G.D. received another bill today, ( Oct 14, 2009 )for $142/45. I called them and after a half hour the person came back on phone and said just to disregard the bill that our two accounts were paid up until june and july of next yr. I asked her to send me a statement showing that we were paid up. She said she could not do it. I asked for a supervisor and she put me on hold for over 30 mins and while I still waited i got disconnected. This is truly frustrating.
