- Report: #980884
Complaint Review: sirius xm satetlite radio - Internet
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Author Not Confirmed
Why?
sirius xm satetlite radio
Internet, United States of America
Phone:
Web:
www.siriusxm.com/
Categories:
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sirius xm satetlite radio i believe the are charging customers an unauthorized 15.98 on decembers bill Internet
had online chat this morning with sirius about a 15.98 charge that was labled "radio Service fee" on my bill. he promptly removed it but i wonder how many millions of users are getting this "phantom" fee and dont know it???
merry x-mas from sirius satelite radio
merry x-mas from sirius satelite radio
2 Updates & Rebuttals
SIRIUS XM Customer Relations
USASiriusXM response
#2UPDATE Employee
Mon, December 17, 2012
Hi there -
We would like to apologize about the additional charge. It was not our intention. We are happy to hear you have received your refund. If we can help you with anything else, feel free to send us an email to [email protected] and we'll be in touch.
Thanks,
SiriusXM Digital Care Team
SIRIUS XM Customer Relations
USASiriusXM response
#3UPDATE Employee
Mon, December 17, 2012
Hi there -
We would like to apologize for the additional charge. This was not intentional on our part. We are happy you received your refund. If there is anything we can do to help, feel free to send us an email to [email protected] and we'll be in touch.
Thanks,
SiriusXM Digital Care Team
