- Report: #1433306
Complaint Review: SIRUS XM RADIO - New York New York
Reported By:
TRACY -
Land O' Lakes, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
SIRUS XM RADIO
1221 AVENUE OF THE AMERICANS New York, 10020-1001 New York, United States
Phone:
212-584-5100
Web:
SIRIUSXM.COM
Categories:
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SIRUS XM RADIO SENT ME TO COLLECTIONS FOR SERVICES NOT PROVIDED New York New York
IN FEB. 2017 I PAID FOR A 6 MONTH SUBSCRIPTION FOR XM RADIO, IN AUGUST 2017 MY SERVICE WAS DISCONNECTED AUTOMATICALLY. ABOUT A MONTH LATER I CALLED TO SEE IF THEY HAD ANY OTHER PROMOTIONS AND WHAT IT WOULD COST TO RENEW, I WAS TOLD IT WAS 120.00 PER YEAR AND I DECLINED. I NEVER HAD AN ON LINE ACCOUNT BECAUSE MY TRUCK CAME WITH A FREE YEAR OF XM AND I ONLY DID A 6 MONTH PROMO AFTER MY YEAR. I HAD NO NEED TO HAVE AN ACCOUNT. TODAY I RECEIVED A LETTER FROM A COLLECTION AGENCY THAT SIRIUS XM TURNED ME INTO COLLECTIONS FOR 61.88. NATURALLY I THOUGHT THIS WOULD BE A BREEXE TO RESOLVE SINCE I CLEARLY HAD NO SERVICE SINCE AUGUST AND I ONLY DID A 6 MONTH PROMO...WRONG!! TWO HOURS ON THE PHONE IN GUATEMALA, 2 REPS TELLING ME THEY AGREE I ONLY HAD IT FOR 6 MONTHS, ONLY THEN TO BE TOLD THEY ZERO'D MY ACCOUNT AND I WOULD HAVE TO CALL THE COLLECTION COMPANY AND REMOVE MYSELF!! REALLY? WHO EVEN SAYS THAT?? REMOVE MYSELF... I LOST IT..I DEMANDED ANOTHER SUPERVISOR AND HE SAYS THAT I HAD IT A YEAR AND I ABSOLUTELY DID NOT AND I NEVER RECEIVED ANY NOTICE, BILL OR CALL SAYING I OWED ANYTHING AFTER MY XM RADIO WAS DISCONNECTED AUTOMATICLLY. THEY KEPT ASKING IF I CALLED TO CANCE..UUUMMM NO BECAUSE IT WAS SHUT OFF AUTOMATICALLY!!
I CAN NOT GET A RESOLUTION, I AM BASICLY IN COLLECTIONS FOR A SERVICE I DID NOT RECEIVE. I NEVER AGREED TO ANY AUTO RENEWAL THEY ARE SAYING I DID. THIS IS WHY I JUMPED ON THE PROMO BECAUSE IT WAS AFFORDABLE...I WENT WITH PANDORA FOR 5 DOLLARS A MONTH AND WIND UP IN THIS MESS FOR NOTHING, SITTING ON MY CREDIT RUINING IT BECAUSE THEY FRAUDUENTLY CHARGED ME. I SAW MULTIPLE COMPLAINTS ON HERE EXACTLY LIKE MINE AND I WILL NEVER USE SIRIUS XM AGAIN AND WILL ADVISE EVERYONE I KNOW NOT TO EITHER... I WANT MORE INFORMATION ON ANY CLASS ACTION LAW SUITS FOR THIS I WOULD LIKE TO BE CONTACTED. (((REDACTED)))@GMAIL.COM. IT SICKENS ME THESE COMPANIES GET AWAY WITH SUCH FRAUD AND RUIN CREDIT DOING IT!!
