- Report: #158670
Complaint Review: S&J Auto Parts - Findpart.com - Executive Limosine - Saratoga New York
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Author Confirmed
Why?
S&J Auto Parts - Findpart.com - Executive Limosine
40 Excelsior Avenue Saratoga, 12866 New York, U.S.A.
Phone:
800-456-8144
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
S&J Auto Parts - Findpart.com - Executive Limosine Take money immediately then HOPE they can eventually find part, ripoff Saratoga New York
Ordered a common part on 09/05/05. Credit card was charged immediately ($113.50). Was told by saleman that part would arrive 5-10 days. 4 weeks later, no parts.
![Ripoffreport Report Image]()
Called toll-free number on 09/28/05. Was directed to TOLL number for inquiries about order tracking. Person on phone did a tap dance and explained that their was a mix-up on my order and that I should call back in "5 days" for a tracking number.
I looked up S&J online and found numerous complaints on ripoffreport.com similar to mine. Suspect that I'll never see my part and will have to dispute the charge on my credit card.
Be aware that federal law requires that a mail order company must notify you if they determine that an order can't be shipped within 30 days and give you the option to cancel.
http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm
David
Raleigh, North Carolina
U.S.A.
Called toll-free number on 09/28/05. Was directed to TOLL number for inquiries about order tracking. Person on phone did a tap dance and explained that their was a mix-up on my order and that I should call back in "5 days" for a tracking number.
I looked up S&J online and found numerous complaints on ripoffreport.com similar to mine. Suspect that I'll never see my part and will have to dispute the charge on my credit card.
Be aware that federal law requires that a mail order company must notify you if they determine that an order can't be shipped within 30 days and give you the option to cancel.
http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm
David
Raleigh, North Carolina
U.S.A.
1 Updates & Rebuttals
David
Raleigh,North Carolina,
U.S.A.
S&J Auto Part / Findpart.com Theives Make Good
#2Author of original report
Tue, October 04, 2005
Well..the good news is that I got a part. I ordered a steering column for an '84 Celebrity but they sent one for an '88 Century...it'll work though, after I remove the mud, grass, and rust (and likely blood and human tissue!)
Bad news...they're liars. As many of us Rip-Off Reporters who complained about S&J Auto Parts /FindPart.com suspected, they're just brokers...they don't have a yard. My part was drop-shipped from CARS R US in Armington, IL. I doubt seriously that S&J's part's yard spans from upstate New York to Illinois.
The incredible news is that they got any shipping company (UPS, FedEx, USPS or in this case DHL Ground) to accept a box packed like this one was! They charged me $43.50 for shipping although UPS Ground REGULAR rate is only $16.66. This photo shows how they packed my badly needed and fragile part.
Thank God that they're not in the glassware business. I wish all of my fellow complainants the best of luck with these criminals!
