Jeff
West Palm Beach,#2REBUTTAL Owner of company
Mon, May 19, 2008
Steve, First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients. Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded. Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved. $25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards. We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off. We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them. Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers. Visit www.hrtclinicreview.com to read actual testemonials from our clients
Jeff
West Palm Beach,#3REBUTTAL Owner of company
Mon, May 19, 2008
Steve, First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients. Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded. Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved. $25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards. We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off. We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them. Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers. Visit www.hrtclinicreview.com to read actual testemonials from our clients
Jeff
West Palm Beach,#4REBUTTAL Owner of company
Mon, May 19, 2008
Steve, First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients. Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded. Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved. $25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards. We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off. We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them. Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers. Visit www.hrtclinicreview.com to read actual testemonials from our clients
Jeff
West Palm Beach,#5REBUTTAL Owner of company
Mon, May 19, 2008
Steve, First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients. Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded. Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved. $25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards. We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off. We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them. Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers. Visit www.hrtclinicreview.com to read actual testemonials from our clients