Complaint Review: Sparkletts DS Waters Of America - Atlanta Georgia

If you are having problems please call (800)4-waters, any customer service rep will be more than willing to resolve any issue you may have. As an update to the original post, DS Waters no longer has any fee of any kind if you choose to stop service. This is one of many changes we are making company wide to better serve our customers and the community.

This is entirely non productive from Mr. Anonymous.  I pulled up this website because I am having problems with Sparkletts myself and wanted to see if someone else is having the same problems.  Now I get to read rebuttals from someone that obviously works for this dang rip off water company or has some connection.

Every contract with this company is the exact same and page 2 lists all fees. Most of the time the company will waive a fee if your a d**k and honestly, 35 is not worth sending you to collections as it costs more than that to collect. You are ranting and raving about 35 bucks when this company has 90+ mill sitting in the bank. You didn't win anything son.

okay know it all....i never once said i owned that cooler....an for your information i DID READ my contract...funny thing is that i had the OG copy i signed here at home an asked a supervisor there to email me a copy because i KNEW HE COULDNT FIND ONE SAYING I HAD TO PAY THE 35 for cleaning the cooler rental....i would have NEVER signed a contract saying that lol and guess what THEY TOOK OFF THE CHARGES .....soooo whatcha gotta say about that...they were in the wrong saying i had signed the contract 4yrs ago saying i would be having to pay that amount sorry they were wrong an you are wrong....thank God they were smart enough to re read my contract lol haha.......and they lost one hell of a good customer i was never ever late on my bill sent them back a spotless cooler an bottles...but will NEVER use them again.....an get it straight next time i NEVER said i owned the cooler lol haha...YOUR COMPANY WAS IN THE WRONG AN THEY REALIZED IT LOL .....NOW WHO NEEDS TO GET IT STRAIGHT HERE LOL..I paid in full what i owed they credit me back the $35 fee , they had nothing on me ...an imagine the people they have ripped off ...thats why 8 people in my complex have quit them ....THEY ARE RIPP OFFS but i was smarter an i kept my 4 yr old contract lol .....!!!

maybe if u take the time to read ur paperwork u wouldnt be in the position ur in
if u signed on the dotted line and never read what u signed, no lawyer, no juge will ever side with u
they would call u a fool for not reading without signing, plain and simple

man up and pay....afterall u r an adult arnt u?

In response to this post, you may have rented a cooler from DS Waters for four years but that doesn't mean you own it.....you were RENTING. There are many advantages to renting verses buying a cooler. The main being that at any time for no reason you can get a NEW cooler, no questions asked. Sure, after 1+ years of renting, you could have bought 1 cooler with a 1 year warranty. Therefore, you should take advantage of this policy a just get a new cooler because you can whenever you want without any reason. Secondly, the $35 fee is to clean and replace every part in your used cooler to resell to a customer who is willing to buy a pre-used unit. Just because you didn't read your contract doesn't mean you were taken advantage of.