Insanityfell
Clarksburg,#2UPDATE Employee
Thu, March 26, 2009
First off, racism was NEVER cool. You stated, "She was very unfriendly, cold and had an attitude problem. Typical behavior from these ghetto people." You had more than enough time to cool off before you got home, which isn't far from these "ghetto" people, since people don't drive out of their way in this kind of economy (sarcasm, if you didn't catch it) . And yet, you state something like the above. Obviously, you were already upset about not receiving help (which you brought up, so don't try denying it). I wouldn't be surprised if you went to the register with an even worse outlook on her than you expressed here. Most Staples do not have a place at the register to set aside customer's baskets. And just because you can carry it in your hand, doesn't mean you should be lazy enough to leave it at the register. It's just like a shopping cart, put it back when finished with it. You're probably the kind of person who leaves a sopping cart in the middle of the parking lot for it to get in the way and possibly cause damage to others vehicles. The last I knew, the person at the register is there to answer questions and scan your items. They are not your slave. And she will still get paid for the time she was there, returning for a refund will not stop her from getting paid. And unless this is an ongoing problem with her, she MAY be fired. Otherwise, she'll still be there. People like you have made the statement "The customer's always right" mute. I've even noticed many companies steering away from this mindset because of people like you. And if you haven't noticed, chimps and humans are primates. In a long enough time line, you and her share a relative.
Blackbird03
Corona,#3Consumer Comment
Tue, January 13, 2009
wow, your right she does work in a service industry and you should be treated with some respect at the least, but the only thing id say she did wrong was ask you to put away your own cart, if u needed a bag, y didnt u ask, u obviously dont think she has an IQ higher than 50, maybe she thought you were going to juggle to your car. Your returning your 17 dollars worth of office supplies because you were rude, shes probably going to think thats hilarious, is your own time worth anything to you, im sure your making a point, but trust me it will be lost, or minimal at best. and allthough every customer counts....it really doesnt when they lose a racist disgruntled customer. allthough I would say you need to check your attitude. and even on the internet racism isnt cool any more.