- Report: #817556
Complaint Review: Stardoll.Com - Stockholm Internet
Reported By:
Gemsroadwarrior -
Eure, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Stardoll.Com
Stockholm, Sweden Stockholm, Internet, United States of America
Phone:
Web:
www.stardoll.com
Categories:
Business Rating:
(0)
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Stardoll.Com Stardoll.Com Stealing Money From Little Girls - The People Behind The Internet Curtain Stockholm, Internet
Recently my 13-Year-Old daughter who has been a member of the website Stardoll.Com purchased a Stardoll.Com card from Toys R' Us for $25 she had received from family members for Christmas. When we got home (TRU is an hour away) she went to log in the card and got a message that the card was invalid. We tried over and over to enter the card with no success. The next day I took the last day of my vacation and went back to Toys R' Us to get the card replaced. 4 1/2 hours later and an hour later drive home I got 'zero' help from Toys R' Us. I went to the Stardoll.Com website to try and find a number to contact them and found there is not one, just an address in Stockholm, Sweden and a link to send an email message. I have sent them 4 messages with no response. One of the messages kicked back a message saying "Do Not Send Us Spam". Needless to say, I have not heard anything back from Stardoll.Com and after searching the internet have discovered that I am not alone. When I tried to send an email to Toys R' Us, I got a pop-up message saying that the website www.stardoll.com was considered 'spammy' and something to the effect of 'fraudulent'. It would only let me send a message when I removed the .com from after stardoll. This may be a case against Toys R' Us, as well. They should not sell a product that they do not back up. We are rewards members and are supposed to get 'hassle/stress free' returns, but that was not the case on this issue.
