Mes
Virginia Beach,#2Author of original report
Tue, December 18, 2007
I applied for arbitration through the American Moving and Storage Association, a trade organization to which Stevens Worldwide Van Lines belongs and which Mr. Stevens is a past President. Stevens failed to respond to my request. I learned of Stevens' refusal to arbitrate only by contacting the American Moving and Storage Association after the deadline for response as required by the rules of the arbitration process. Stevens Worldwide Van Lines did not even have the courtesy to contact me regarding their refusal to arbitrate. Here is another example of Stevens dedication to customer service.