Complaint Review: Strax Rejuvenation - Lauderhill Florida

Strax Rejuvenation and Aesthetic Institute (Strax) is grateful when clients take the time to relate their experiences and opinions relative to our facility, the staff and the services we provide. While it is always gratifying to hear the impressions of our many satisfied customers, learning about a clients less than positive experience, even though disheartening, is instrumental in our effort to ensure issues we may not be aware of, are appropriately and conclusively addressed. 

Accordingly, Strax takes every review of its business very seriously. To that end, the Company makes every effort to communicate with the individuals that post reviews in order to investigate the accuracy of the information asserted. If it is determined that the information is in fact accurate, the Companys Patient Care Team attempts to address the specific case and make those changes reasonably necessary to rectify the patients concerns. As a part of that process, Straxs Medical Review Board, which is chaired and manned exclusively by board certified plastic surgeons, reviews the subject patients medical history in order to determine the best course of action in light of the articulated concerns. Additionally, corporate policies and procedures are also reviewed in order to prevent the specific scenario from reoccurring if at all possible. To the best of our knowledge, no other facility provides this level of case review and quality control on a specific case by case basis. To be clear, our fundamental and overarching goal is to ensure that every patient obtains the best results possible and is proud to refer Strax Rejuvenation to their friends and family.

However, we also recognize that on a national basis, an average of twelve (12) to fifteen (15) percent of all cosmetic surgery procedures generate secondary procedures which are performed to enhance a patients initial results. Its important to note that Straxs rate of secondary procedures is substantially below that national average.

Relative to the instant review, as of the time of this response, we have not been able to contact this particular individual. However, Strax will continue to make every effort to contact this particular reviewer in order to verify their statements and address their concerns as rapidly and comprehensively as reasonably possible.

Strax Rejuvenation provides the highest quality Plastic Surgery services and procedures available to patients in South Florida.  Our team of board certified Plastic Surgeons hail from the most prestigious institutions in the world including Harvard, Yale, Johns Hopkins, and University of Miami. With over 300 years of collective experience, Straxs physicians offer their patients a breadth and depth of expertise unmatched anywhere in Florida.  

Since its inception, Strax has provided cosmetic surgery and aesthetic services to over 15,000 individuals from around the world. The vast majorities of those patients were and are extremely happy with both their experience at Strax and the results of their chosen procedure. We want everyone to know about those patients and their specific experiences. Accordingly, we have started a web site devoted to our patients who want to post a review of their experience with our company.  Anyone can visit http://www.StraxRejuvenationReviews.com to see what other people have said about Strax and our team of medical professionals.

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