I signed up for a $.99 short term trial membership offered by sugardaddyforme.com. Before the expiration date, I contacted their "customer service" to cancel at the end of the trial. The company is now trying to charge me for a full month's service, and is not responding on their "customer service" link, or to direct email. This is actually a good site, but their billing practices and customer service are terrible. Beware their "special trial offers", they take your credit card info and will attempt to roll you into a full membership even if you try to cancel.
partytime
coral gables,#2Author of original report
Thu, May 30, 2013
I finally received an email from "customer service" at sugardaddyforme.com aceepting my cancellation,and asking for my feedback. Here's my feedback: they are still trying to scam me. I cancelled before the end of a paid trial membership, but they continue to try to charge me for a full month. So the scam continues. I would urge everyone to stay away from their "free trial memberships" or other short term trials, unless you don't mind paying $54 for something you didn't order, or spending a whole lot of time dealing with these frauds.
partytime
coral gables,#3Author of original report
Mon, May 27, 2013
I have attempted to contact the "site administrator" several times per the employee rebuttal, but still no response from this site. I am on the site as a "failed rebill", rather than as a limited access member. Meaning that sugardaddyforme's system is still trying to charge my credit card $54 without my authorization, after I timely cancelled what they advertise as a "trial offer". What a shame, excellent site, but trying to rip people off, either intentionally or because someone is asleep at the switch, is not good. I have now wasted a ridiculous amount of time trying to deal with this..... BEWARE!
partytime
coral gables,#4Author of original report
Fri, May 24, 2013
I've already contacted the site administrator by email yesterday, and have not gotten a response
Sugardaddyforme.com Manager
#5UPDATE Employee
Fri, May 24, 2013
I am sorry to hear you have had an unpleasant experience visiting our site. I sincerely apologize for the difficulties you experienced with canceling our service.
Please contact our site administrator at [email protected] with your username and/or the email address you provided when you signed up for immediate assistance.
Thank you,
Angel
Sugardaddyforme.com
Customer Service Manager
partytime
coral gables,#6Author of original report
Thu, May 23, 2013
I still haven't heard from this site, and they are still tryiing to hit my credit card without authorization. BEWARE!