- Report: #361485
Complaint Review: Suntrust Bank - Raleigh North Carolina
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Suntrust Bank
suntrust.com Raleigh, 27616 North Carolina, U.S.A.
Phone:
888-SUNTRUST
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Suntrust Bank Cheaters! Raleigh North Carolina
Suntrust Bank just charged $665.00 of NSF fees which I would not have had as many NSF fees had they not taken $280 out of the blue. They scramble up my account so much that they have accidentially erased my name and information as a signer on the account, they have scrambled my PIN on my bank card twice.
Once I went to Suntrust to place a deposit in for my mother's account. Not even inquiring about our account and out of the blue the teller says my name and asks if I am aware of my account status. I said no. Everyone heard her. She said your account is in the negative. I explained I had been out of town but I did place a deposit several days prior. Oooooops...long story short, the teller accidentially placed my deposit into someone else's account and I was humiliated in front of dozens of people.
These people do not know what they are doing. I call them to tell them of the error and their system shows different than their online banking system. They screw everyone I have ever known to have had an account with them. I'm gald to say I am leaving them for a different bank. I have never in my life had as many problems with a bank as I have had with Suntrust.
Georgia
Raleigh, North Carolina
U.S.A.
Once I went to Suntrust to place a deposit in for my mother's account. Not even inquiring about our account and out of the blue the teller says my name and asks if I am aware of my account status. I said no. Everyone heard her. She said your account is in the negative. I explained I had been out of town but I did place a deposit several days prior. Oooooops...long story short, the teller accidentially placed my deposit into someone else's account and I was humiliated in front of dozens of people.
These people do not know what they are doing. I call them to tell them of the error and their system shows different than their online banking system. They screw everyone I have ever known to have had an account with them. I'm gald to say I am leaving them for a different bank. I have never in my life had as many problems with a bank as I have had with Suntrust.
Georgia
Raleigh, North Carolina
U.S.A.
1 Updates & Rebuttals
Friendly Help
Anderson,South Carolina,
U.S.A.
Well, Georgia- do you use a ''check card'', AKA a ''debit card''? If so, shred it.
#2Consumer Comment
Mon, August 11, 2008
Sun Trust just sent me a ''Visa check card''. Into the shredder with it! You CANNOT win the bank-fee game if you use a ''check card'', AKA a ''debit card''. Which is WHY they send you a FREE!!! ''check card''. Do you remember that saying: ''Nothing in life is free''?
