- Report: #955536
Complaint Review: Super Media LLC - DallasI Texas
Reported By:
audreyk -
Marlboro, New Jersey, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Super Media LLC
PO Box 619810 DFW Airport, TX75261 DallasI, 75261 Texas, United States of America
Phone:
1800 555 4833
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Super Media LLC wrong info on website, most of time website was down, representative didn't return calls, mailing paid for not sent for over a year. last mailing came back because addresses were old.CS is customer NO DallasI, Texas
I have been in business for 37 years and never delt with a company that is so poorly managed. When I called customer service to complain that my representative does nothing and doesn't return my calls, all she did was page him so I could complain to him. He knew I was unhappy and did nothing about it. I paid for web ads that had wrong info and a good portion of the time either the video wasn't working or the whole site was down. I paid to send out postcard ads and most came back because the addresses were old. As far as their reports about calls to me from the site, I never received any calls unless they were telemarketers.The last time I complained I was told when I renew for next year, it will be different. Do they really think I'm that stupid?
1 Updates & Rebuttals
SuperMedia LLC
DFW Airport,Texas,
United States of America
Account Info Needed
#2UPDATE Employee
Tue, October 16, 2012
We are never pleased when one of our clients is unhappy.
Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update.
Please provide me with the following information and e-mail back to me at: [email protected]
Your full name and title:
Business Name:
State in which your business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:
