- Report: #440609
Complaint Review: Superstition Springs Lexus - Mesa Arizona
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Superstition Springs Lexus
6206 E. Test Drive Mesa, 85206 Arizona, U.S.A.
Phone:
800-249-9206
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Superstition Springs Lexus Guaranteed Approval is a Hoax.. Mesa Arizona
Hello, To Whomever this notice may concern:
I am writing in regards to a story idea in which I spoke to; John Warren about... Basically there is a dealership in your area that is currently the defendant of a pending "False Adverting Claim" - the dealer is Superstition Springs Lexus; in Mesa, AZ. Our family contacted the dealership in regards to purchasing a new Lexus vehicle - the salesman guaranteed financing on the car - and he backed it by their 'Guaranteed Financial Approval'; information on their website. Needless to say - the application was declined - We contacted Lexus Corporate Headquarters and they said, "Each dealership is independently own and operated" - I asked the Corporate official does this mean; a Lexus Dealer have no guidelines they must follow - to remain in compliance with Lexus "Headquarters" - he stated 'No'... They are free to do whatever they like...
So my major concern is; here is a dealership that is advertising falsely to gain customers -
It is not that we are out to hurt anybody; it's the mere fact that this dealership would advertise falsely in order to persuade potential customers into placing credit applications at their dealership. Not only is this unfair business to their competitors; but it is also unfair consumer practice. That is exactly why we have placed a claim against this company with the Better Business Bureau as well as the Federal Trade Commission. My family is also working on placing a law suit against the actual Lexus Corporation for allowing this misdeed to take place."
I think consumers need to be aware of their rights; and what better time to reiterate them - than now; while we have a prime example...
Mikia
Birmingham, Michigan
U.S.A.
I am writing in regards to a story idea in which I spoke to; John Warren about... Basically there is a dealership in your area that is currently the defendant of a pending "False Adverting Claim" - the dealer is Superstition Springs Lexus; in Mesa, AZ. Our family contacted the dealership in regards to purchasing a new Lexus vehicle - the salesman guaranteed financing on the car - and he backed it by their 'Guaranteed Financial Approval'; information on their website. Needless to say - the application was declined - We contacted Lexus Corporate Headquarters and they said, "Each dealership is independently own and operated" - I asked the Corporate official does this mean; a Lexus Dealer have no guidelines they must follow - to remain in compliance with Lexus "Headquarters" - he stated 'No'... They are free to do whatever they like...
So my major concern is; here is a dealership that is advertising falsely to gain customers -
It is not that we are out to hurt anybody; it's the mere fact that this dealership would advertise falsely in order to persuade potential customers into placing credit applications at their dealership. Not only is this unfair business to their competitors; but it is also unfair consumer practice. That is exactly why we have placed a claim against this company with the Better Business Bureau as well as the Federal Trade Commission. My family is also working on placing a law suit against the actual Lexus Corporation for allowing this misdeed to take place."
I think consumers need to be aware of their rights; and what better time to reiterate them - than now; while we have a prime example...
Mikia
Birmingham, Michigan
U.S.A.
3 Updates & Rebuttals
Citizen Updater
Chandler,Arizona,
United States of America
Terrible Dealership
#2General Comment
Sat, February 18, 2012
I had a bad experience and was not treated very nicely. You can complain to the Arizona State Banking commission who controls the dealerships in Arizona. Lexus Financial does not like to hear about these complaints either. You can further your complaint to the Security Exchange Commission who deals with financial institutions.
Mikia
Birmingham,Michigan,
U.S.A.
In Regards to Reply: Titled "Seriously"...
#3Author of original report
Sat, April 04, 2009
Yes. I am the plaintiff and I am very serious - fortunately because this is America - I can go anywhere I choose in relation to purchasing a vehicle. If I wanted to come to your home town I could. In addition - I am not too sure that you know what the term guaranteed means - so let me enlightened you : give surety or assume responsibility; and because you don't sound to astute I will also give you the definition of surety - just so that you want confuse it: surety means - guarantor: one who provides a warrant or guarantee to another. So, in case you are still lost - I don't know what to tell you... Maybe for a better understanding of false advertising you could consult with legal counsel - but until then I will give you an abridged meaning: any kind of advertising that has the potential to persuade people into commercial transactions that they might otherwise avoid, many governments around the world use regulations to control false, deceptive or misleading advertising. Just for leverage - I don't think in this day of economic disaster - that the average consumer will be gun hold upon - making a seventy thousand dollar purchase. Therefore the dealer have to use deceptive, false, and/or misleading advertisement to get business; and this is all we as the plaintiff have to prove... Now if you have a problem with that contact the Federal Government I am sure they would love to hear from you! And unfortunately for you - and I guess Lexus; this fits pretty well under the category of false advertisement. Now had there been asterisk and/or denotations that state otherwise in the listing; then maybe this action would be justifiable. Bottom line is right is right; wrong is wrong. And no man is above the law. However considering this is Lexus; I am almost certain they know the rules to the game... Thank you for your rebuttal - Wonderful Brain Teaser.
Robert
Irvine,California,
U.S.A.
Seriously....
#4Consumer Comment
Sat, April 04, 2009
You are in MI and writing a report on a Dealer in AZ. WHY? It does not appear you ever attempted to apply for a loan, so never had a chance to get denied. "So my major concern is; here is a dealership that is advertising falsely to gain customers.." -If it is false advertising, they can't guarantee financing. If they couldn't get financing they wouldn't have a customer. So, the only way they could gain customers is to get them financed. If they get them financed how can the claim be false. Now in general, this is very common of dealers to say "We Finance Anyone", "Guaranteed Approval". But it is still based on your credit and income. They may get you finananced but require a 20% down-payment, Co-Signer, or a high interest rate. You also may not get the car you "want". So forget about that 60K Fully Loaded Lexus on an income of 15K a year and credit score of 500.
