- Report: #111353
Complaint Review: SurveyScout - Marysville Ohio
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SurveyScout
15741 US 36 East PMB 305 Marysville, 43040 Ohio, U.S.A.
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SurveyScout ripoff withholding refund Marysville Ohio
Be careful of using the services of SurveyScout.com. The company's advertising is overly optimistic to put it kindly.
After registering with the 200+ companies on their list (not the 400+ as advertised), I had yet to receive a PAYING survey. Some sites also only offer freebies, and points, and aren't paying. After a month and a half of service with no offers of paying surveys, I decided to cancel the service.
However, upon cancelation of the service, I was promptly told that further inquires about my refund would lead to a delay of a refund.
It may work out for you, but do be cautious with this company. It would be better to search the Internet and sign on for FREE instead of giving these people your money.
Shon-tiyon
Bethalto, Illinois
U.S.A.
After registering with the 200+ companies on their list (not the 400+ as advertised), I had yet to receive a PAYING survey. Some sites also only offer freebies, and points, and aren't paying. After a month and a half of service with no offers of paying surveys, I decided to cancel the service.
However, upon cancelation of the service, I was promptly told that further inquires about my refund would lead to a delay of a refund.
It may work out for you, but do be cautious with this company. It would be better to search the Internet and sign on for FREE instead of giving these people your money.
Shon-tiyon
Bethalto, Illinois
U.S.A.
2 Updates & Rebuttals
Shon-tiyon
Cottage Hills,Illinois,
U.S.A.
Follow-up with my situation
#2REBUTTAL Individual responds
Wed, October 27, 2004
Thanks for the advice John. I did go through with a second refund request, and was given my refund in full within two days. Therefore, at least in regards to the refund, this company is sincere. Thanks again John, and Rip-off-Report for the support.
John
Madison,Wisconsin,
U.S.A.
How to get your SurveyScout refund.
#3Consumer Suggestion
Wed, October 27, 2004
The first time you go to the SurveyScout website, type in your name and email, and ask for a refund, you'll get the message saying not to take any futher action or else you'll go to the back of the que. In my opinion, SurveyScout is either very backed up with refund requests or banks on a percentage of people who ask once for a refund not asking again (letting them keep the money). What you have to do is go to the contact page again and again ask for your refund. At that point you get a message saying that click2bank or whoever their payment processor is will contact you in one day. click2bank will then send an email asking for your name, date of purchase, etc. You give click2bank your information and they process the refund. I waited 5 days without hearing from SurveyScout after my first request. After my second request, click2bank did send me an email and I had a full refund in 3 days.
