Complaint Review: Synergy Pro Consulting - St. George Utah

Not two weeks after unpacking from our big move, I started having chronic migraines and I mean chronic--these headaches lasted from 5 to 10 days or more..... and I was ill, throwing up, couldn't stand more than a few minutes and then had to lay down. After 4 or 5 years of putting up with my migraines, my husband decided that heavy drinking was the only way for him to deal with his life, so in 2005, we divorced.

I still had the migraines and had to take the kids to school and back everyday, go to the grocery store, etc... But to be honest, I was so out-of-it from being being medicated most of the time, I could even feel my own skin. Months and months passed and before we knew it, and spring was here. I finally realized that I was a single parent and had to do something with my life in order to make a living.

A few months earlier I started volunteering at the Healdsburg Animal Shelter a couple afternoons a week with my 2 daughters aged 9 and 11 and we loved it. We were talking about starting some type of business down in the Healdsburg area. There are alot of wealthy people that live in Healdsburg and many people with pets... Then I started to brainstorm and came up with the idea of a Doggy Hotel. At the time, there wasn't anything like that there. It was perfect!

So I started searching the web.... I came accross Synergy Pro Consulting--Wow how impressive their website was and still is. I browsed through their website and made the call. I was immediately drawn into their program (good sales consultants)with all their false promises over the phone. It was June 20, 2006, she gave me the tuition amount and told me that they would not take it out of my account until after the "last" coaching session was complete--But 7 days later they took the $4,300 out 6/30/2006 without my permission. About that time I started having really bad migraines again. Just as soon as I was getting over one, I would get another.... and over and over. I was on so many pharmaceutical drugs I couldn't even tell you my name. I even missed a couple coaching sessions.. But I have to say, I didn't miss much.

According to the Enrollment Confirmation Sheet I am entitled to 9 Custom Coaching Sessions & 17 Referral Vouchers.... Now the vouchers aren't worth anything unless you go out and market clients for them. Each client you bring in for Synergy Pro consultants (they have to pay a tuition like I did), you get $250. Wow what a deal! That's what I got for $4,300.00. I was totally ripped off. I wrote them a letter a few weeks later requesting my money back and Kate Dalley, Administrations Director put me in my place and told me that I signed the contract and I received what was on the contract.

Like I said at the time, I was on so many medications to relieve the pain of my migraines and they knew that. I had to cancel coaching sessions because of the pain I was in. They took advantage of me in the following ways:

-Told me they wouldn't be taking out the $4,300 until after the last session even though they planned on taking it out sooner.

-They knew up front I wouldn't be able to complete all sessions because of my illness, but they took my money anyways--This company was not build on morals at all--I see all the complaints against them on Better Business Bureau.

-Knew that I was on heavy duty medication--so when I demanded my money back, they knew I wouldn't put up a fight.

I know it's almost 3 years later, but I have my migraines under control now. I have applied for Social Secrurity because it's hard for me to work, and I am still really bothered by the fact that this company took advantage of me and my money and I got absolutely nothing out of it. I don't want their services. I too have a Master's Degree in Business and can receive all the info they offer on the internet for free!! I want my money back. I am raising 2 daughters by myself.

Katie

Cloverdale, California

U.S.A.