- Report: #966798
Complaint Review: Tapjoy - Internet
Reported By:
Chad -
Macon, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tapjoy
Internet, United States of America
Phone:
415-766-6900
Web:
www.tapjoy.com
Categories:
Business Rating:
(0)
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Tapjoy Tapjoy ripped me off and took my money Internet
I purchased an offer on Tapjoy.com to receive in game bucks for Jurassic Park Builder. I never received my points. I contacted Tapjoy by email several times and it took quite some time to get a response. I also called by phone, but they just transfer you to customer service which is just a recording that says they don't have live phone support but we can leave a message.
They told me that their partner company says my purchase didn't qualify, but didn't give me a specific reason, just a group of possible reasons. How unprofessional!! I completed the offer without interruption and as it was required and Tapjoy ripped me off by not giving my the credits I was supposed to receive. I want my money back or my credits and they once again have not responded to my emails or my voicemails.
They told me that their partner company says my purchase didn't qualify, but didn't give me a specific reason, just a group of possible reasons. How unprofessional!! I completed the offer without interruption and as it was required and Tapjoy ripped me off by not giving my the credits I was supposed to receive. I want my money back or my credits and they once again have not responded to my emails or my voicemails.
1 Updates & Rebuttals
Chad
Macon,Georgia,
USA
Tapjoy corrected the problem
#2Author of original report
Fri, November 09, 2012
After posting this complaint and one on Facebook, Tapjoy credited me with my points. I am glad they took my complaints in consideration and fixed the problem.
