- Report: #1335057
Complaint Review: Target Online - Internet
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Author Confirmed
Why?
Target Online
Internet, USA
Web:
target.com
Categories:
Business Rating:
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Target Online target.com Halloween Nightmare. Poor customer service. Target sent the wrong costume twice. Rochester New York
We ordered our Child a size 12 civil war solider costume on target.com. They sent us a size 10 in the mail.
We notified them VIA chat. They initially asked us to return the costume by mail before sending us a new one. We said it would not get to us in time so they sent it to us. We specifically stated that they sent us the wrong size. They said they would send us a size 12.
We received the 2nd costume and it was a size 10...again.
This time I called to handle the situation. They told me they were out of size 12 costumes. I had to order the costume from another company and pay for expidited shipping. Although Target gave us a small gift card it was not adequate considering the time sepnt on the phone, the shipping charges I had to pay and that I bought it on sale and now had to pay full price.
