- Report: #564063
Complaint Review: tax brain and santa barbara bank and trust - Internet
Reported By:
tax brain sucks -
elgin, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
tax brain and santa barbara bank and trust
Internet, United States of America
Phone:
Web:
www.taxbrain.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
tax brain and santa barbara bank and trust Contact the IRS and have them banned from processing returns and contact your states attorney general, Internet
You have caused my family a great deal of stress in how you handled
this situation. I will be encouraging Lisa Maddigan the attorney
general for Illinois to investigate and bar you form any business in
Illinois. I had made a mortgage modification and you have now messed
that up for me. Your CEO only apologized once the media was alerted. This
is shameful and you knew of a problem almost 3 weeks ago. The IRS has
been very understanding but they have an automatic process to safeguard
fraud. Waiting for a return on January 29 to be returned by Republic
bank who have received thousands of calls on Feb 3, and then wait until
the IRS sees it was returned and then process into a paper check in 3
weeks.
By the way they only process on Fridays...Now thousands of people are screwed and they do not care. How would they feel if their paychecks were delayed 4 weeks. I hope the media crucifies these people. They offer no help and I was on hold for an hour to only get a prewritten response by a person who had no information. The CEO is a coward and this company was used by me for 5 years. I am very disgusted and I hope the IRS bans them from processing anyone's claims in the future.
Contact the Better business bureau and the attorney general in your state to file a formal complaint.
They should be granting people a line of credit to cover their mistake.
This is fraud, bank fraud and mis-representation.
By the way they only process on Fridays...Now thousands of people are screwed and they do not care. How would they feel if their paychecks were delayed 4 weeks. I hope the media crucifies these people. They offer no help and I was on hold for an hour to only get a prewritten response by a person who had no information. The CEO is a coward and this company was used by me for 5 years. I am very disgusted and I hope the IRS bans them from processing anyone's claims in the future.
Contact the Better business bureau and the attorney general in your state to file a formal complaint.
They should be granting people a line of credit to cover their mistake.
This is fraud, bank fraud and mis-representation.
