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  • Report:  #1259878

Complaint Review: Tax Resolution Services - Encino California

Reported By:
Tami O - Alexandria, Minnesota, USA
Submitted:
Updated:

Tax Resolution Services
6345 Balboa Blvd Suite 285 Bldg IV Encino, 91316 California, USA
Phone:
818-774-1813
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I decided to write a ripoff report cause I think after all is said and done for my husband, (I married into the tax issue),we certainly didn't get the bang for our buck! We paid over $8000. Up front, it has taken YEARS to finally have resolution, our story is very similar to the other ladies that filed the ripoff report.

The resolution only occurred after I took the bull by the horns and made the calls to IRS myself, always having to get permission from my husband to discuss the issue, but he gave full power of attorney to TRS, and they never seemed to get the job done, not answering phone calls, (you NEVER get to talk to anyone, always leave a message), not answering emails,it was the most frustrating thing I've ever tried to handle.

This by the way took several YEARS, he had 2 years old unfiled tax returns and I can say after I hired a local accountant for another $600 to recreate those years of business (he was self-employed at the time), then getting that info to TRS, that is the ONLY fruitful thing TRS did was make his personal and business filings for those 2 missed years. But considering the work my local accountant did for $600. Vs TRS for $8000+ my recommendation to anyone feeling they need assistance in this area, just go find someone local that you can keep in contact with, and address issues on a personal level. 

TRS sent me a letter I received today it is dated 10/2/2015, it was called their closing letter, just to inform me off the settlement I made with the IRS back in May 2015, I certainly didn't need them to reiterate the details I worked out with the IRS, i DID IT!

Im not saying they don't help with anything, they gave me a temporary peace of mind, but they are horrid with follow through and when it's down to the actual negotiation they are awful, also if you are not understand ing the IRS agent you talk with if you call yourself, make the call brief and call back and talk to someone else! 

It took several calls to get to a person that really understood our situation and gave us the best advice, the othe complaint ant is right they just want to make the collection in a reasonable manner and make it work for everyone! 



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