- Report: #1272882
Complaint Review: td auto finance - Roanoke Texas
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Author Not Confirmed
Why?
td auto finance
PO Box 1622 Roanoke, 76262 Texas, USA
Phone:
800-556-8172
Web:
/www.tdautofinance.com/
Categories:
Business Rating:
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td auto finance Holding my refund Roanoke Texas
Had TD auto Finance, I traded in the car for a new one near the time the payment was due so I made another payment so as not to affect my credit.
I made the payment on Nov 11th online. It cleared my bank on the 13th. TD received the payoff on the 25th. On December 3rd, I received a letter from TD stating that they had released the lien and sent the title to the payer.
I called to ask when my refund would be sent out. I was told it would 21 to 30 days. I explained that I made payments electronically & it had already cleared my bank. She said she didn’t care, we have a process, 21 to 30 days. They want your payments on time but will sit on your money as long as possible.
