- Report: #4605
Complaint Review: TechnoBrands - Colonial Heights Virginia
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Author Not Confirmed
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TechnoBrands
1998 Ruffin Mill Road Colonial Heights, 23834 Virginia, U.S.A.
Phone:
800.704.1210
Web:
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Technoscout.com Makes You Suffer For Their Error!!!!!!!
In January I order the Hollywood Diet from Technoscout.com, I was told by Customer Service that I could receive a discount if I took the auto ship plan and that EVERY 4 MONTHS the product would automatically ship at a cost of $99.95. It was a great deal so I jumped on it.
On February 11th I tried to pay for dinner for my family, my daughter was here visiting from Alaska and my charge card rejected. As I investigated I found out it was a charge
stemming from Technoscout.com.
My first question was "WHY?" I called and complained that the order is not due to ship for 3 more months. The female who answered the phone said it was a Technoscout error and GUARANTEED me that the order would not be processed and would not ship.
On Thursday, February 14th the charge came through. When I called customer service once again they apologized and said the order shipped anyways on the 13th, she told me she would PROCESS MY CREDIT IMMEDIATELY AND WHEN I RECEIVED THE ORDER SIMPLY TO
REJECT IT!! The order was refused the following day when UPS attempted delivery.
Monday, February 19th I still had not received my PROMISED credit. I called only to be told no credit could be issued till the product was received back into the warehouse. I was upset and felt misled but I waited.
The following WEEK still no credit was issued and I was told the Customer Service Rep checked and found out it WAS returned to the warehouse and I would have my credit in 24 hours. Still NO CREDIT!!! I have made many many calls to this company, sent emails that are not returned, I have asked for supervisors, to be given their voice mails and the calls are not returned.
I have gone on line to that sorry excuse for a chat which seldom comes up and still I have received no credit. Each Customer Service rep you talk to tells you something different.
Today is March 4th and I have yet to receive my $99.95 back from Technoscout. I will not forget this whole experience. I have
canceled any future orders and will not do business with them again. I am a single Mother and $99.95 is a great deal of money for COMPANY ERROR!!! Don't let big companies like this get away with doing fraudulent activities. It's
your money, not theirs. REPORT them!!!!
On February 11th I tried to pay for dinner for my family, my daughter was here visiting from Alaska and my charge card rejected. As I investigated I found out it was a charge
stemming from Technoscout.com.
My first question was "WHY?" I called and complained that the order is not due to ship for 3 more months. The female who answered the phone said it was a Technoscout error and GUARANTEED me that the order would not be processed and would not ship.
On Thursday, February 14th the charge came through. When I called customer service once again they apologized and said the order shipped anyways on the 13th, she told me she would PROCESS MY CREDIT IMMEDIATELY AND WHEN I RECEIVED THE ORDER SIMPLY TO
REJECT IT!! The order was refused the following day when UPS attempted delivery.
Monday, February 19th I still had not received my PROMISED credit. I called only to be told no credit could be issued till the product was received back into the warehouse. I was upset and felt misled but I waited.
The following WEEK still no credit was issued and I was told the Customer Service Rep checked and found out it WAS returned to the warehouse and I would have my credit in 24 hours. Still NO CREDIT!!! I have made many many calls to this company, sent emails that are not returned, I have asked for supervisors, to be given their voice mails and the calls are not returned.
I have gone on line to that sorry excuse for a chat which seldom comes up and still I have received no credit. Each Customer Service rep you talk to tells you something different.
Today is March 4th and I have yet to receive my $99.95 back from Technoscout. I will not forget this whole experience. I have
canceled any future orders and will not do business with them again. I am a single Mother and $99.95 is a great deal of money for COMPANY ERROR!!! Don't let big companies like this get away with doing fraudulent activities. It's
your money, not theirs. REPORT them!!!!
4 Updates & Rebuttals
Kwaldo
Midlo,Virginia,
U.S.A.
BE WARNED
#2UPDATE EX-employee responds
Thu, January 06, 2005
Stand well warned Technobrands was formely Technoscout and formally Comtrad Industries, and the list goes on. This company now goes by First Street. They were actually on a local news channel a few years ago because of their violations. I would investigate this futher. When I worked there they had just introduced the Hollywood diet since it has been taken off their catalog because it doesnt work. Good luck to you. God Bless!!
Kwaldo
Midlo,Virginia,
U.S.A.
BE WARNED
#3UPDATE EX-employee responds
Thu, January 06, 2005
Stand well warned Technobrands was formely Technoscout and formally Comtrad Industries, and the list goes on. This company now goes by First Street. They were actually on a local news channel a few years ago because of their violations. I would investigate this futher. When I worked there they had just introduced the Hollywood diet since it has been taken off their catalog because it doesnt work. Good luck to you. God Bless!!
Kwaldo
Midlo,Virginia,
U.S.A.
BE WARNED
#4UPDATE EX-employee responds
Thu, January 06, 2005
Stand well warned Technobrands was formely Technoscout and formally Comtrad Industries, and the list goes on. This company now goes by First Street. They were actually on a local news channel a few years ago because of their violations. I would investigate this futher. When I worked there they had just introduced the Hollywood diet since it has been taken off their catalog because it doesnt work. Good luck to you. God Bless!!
Kwaldo
Midlo,Virginia,
U.S.A.
BE WARNED
#5UPDATE EX-employee responds
Thu, January 06, 2005
Stand well warned Technobrands was formely Technoscout and formally Comtrad Industries, and the list goes on. This company now goes by First Street. They were actually on a local news channel a few years ago because of their violations. I would investigate this futher. When I worked there they had just introduced the Hollywood diet since it has been taken off their catalog because it doesnt work. Good luck to you. God Bless!!
