- Report: #983779
Complaint Review: telebrands.com - Internet
-
Author Confirmed
Why?
telebrands.com
Internet, United States of America
Phone:
800-777-4034
Web:
www.telebrands.com
Categories:
Business Rating:
(0)
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telebrands.com As Seen On TV ordering practices are decitful, can't cancel order internet
I saw the commercial for the Sticky Buddy, and knew it would be perfect for my mother-in-law. I have a small version of this and it works great. I went online to order.....everything was going ok. I clicked on process my order, and was given a total of $16. Then.....I was offered more choices, one was free shipping. I clicked to get the details....the next thing I knew, I was receiving an e-mail confirmation for a total of $76.95. Instead of getting more info, I had ordered more product, without the chance to confirm or cancel.
I immediately called the company to cancel the order. I was told the order was "sent to be canceled". I've kept my eye on it....I logged in today, and got a message that the order was set for shipping. I called back, and was told it's tooo late to cancel the order. So, I'm out of $70 till the order gets her, and I have to pay to send it back. I'm not happy at all!!!!!!
I immediately called the company to cancel the order. I was told the order was "sent to be canceled". I've kept my eye on it....I logged in today, and got a message that the order was set for shipping. I called back, and was told it's tooo late to cancel the order. So, I'm out of $70 till the order gets her, and I have to pay to send it back. I'm not happy at all!!!!!!
