- Report: #232595
Complaint Review: The Camera Wiz - Brooklyn New York
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The Camera Wiz
83 Avenue O Brooklyn, 11204 New York, U.S.A.
Phone:
800-957-6628
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The Camera Wiz BEWARE!!! TOTAL RIPOFF THEY SELL GRAY MARKET PROD. DON'T MAKE GOOD ON THIER MISTAKES BEWARE!!! Brooklyn New York
My husband purchased a nikon camera for me for christmas. When I opened and tried to charge the charger was not american. I called nikon and they said it was probabley a gray market dealer. That means they go to other countries and buy much cheaper prod. and make it cheap enough on the internet to attract people and still make money. The Camera Wiz said that it was nikons fault because they sent them a case of the wrong cameras.
I called nikon and that COULD NOT HAPPEN. They are willing to help on the phone but thats the end of that. They did send the correct camera after I threatened to dispute charges with my credit card company. I still have not got my shipping charges back and I never rec. the warranty info. They still refuse to make good on either problem. They will lye to you to get your money and then you are screwed. BEWARE OF THE CAMERA WIZ!!
Wendy
pennsauken, New Jersey
U.S.A.
I called nikon and that COULD NOT HAPPEN. They are willing to help on the phone but thats the end of that. They did send the correct camera after I threatened to dispute charges with my credit card company. I still have not got my shipping charges back and I never rec. the warranty info. They still refuse to make good on either problem. They will lye to you to get your money and then you are screwed. BEWARE OF THE CAMERA WIZ!!
Wendy
pennsauken, New Jersey
U.S.A.
2 Updates & Rebuttals
Wendy
Pennsauken,New Jersey,
U.S.A.
nikon camera
#2Consumer Comment
Fri, January 26, 2007
I have spoken with Nikon USA and they told me that it was a european model. The prongs on the charger are round and set far apart. That's the best way to describe it. Nikon confirmed that the serial number was not an american model. They said they would not warrant the camera. If I had any problems I would have to send it to the country that it was intended for sale in. It is very dishonest. I saw the camera I wanted in a camera shop and told my husband that was what I wanted for christmas. It was a brand new model and they were sold out everywhere. He resorted to the internet. We realize now that he should have just waited to get it after the holidays. I think I am being fair. I just want what I paid for and I think they should pay for shipping since it was their mistake.
Cory
San Antonio,Texas,
U.S.A.
Another Satisfied Internet Customer
#3Consumer Comment
Thu, January 25, 2007
I see this all the time at my shop. I'm a Seiko dealer and I have people who come to my shop, that have purchased those overseas gray market watches off of internet sites all the time. If it's not gray market, it's really old, out of date merchandise. One lady saved $13.05 over my price. She brings the watch in to be sized. The watch is brand new but, NINE years old. Didn't say a word. She did get a good deal on it. Don't bring it to me when you start having problems with 'em. You can't get parts for them. The hard part is telling who's selling the US models. The funny part about this is I thought nikon was a japanese company. You state the charger was not "american". I'm not sure what that means. Are you saying the charger had a different voltage or what?
