- Report: #1396456
Complaint Review: The Country Club Directory - Brooklyn New York
Reported By:
Another Ripped off Client -
Monaca, Pennsylvania, USA
Submitted:
Updated:
-
Author Confirmed
Why?
The Country Club Directory
6014 11th Ave 1st Floor Brooklyn, 11219 New York, USA
Phone:
888 259 2309
Web:
http://www.thecountryclubdirectory.com
Categories:
Business Rating:
(0)
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The Country Club Directory - Salesperson Lisa Extremely Deceptive Advertising...VERY UNTRUE Brooklyn New York
I spoke with Lisa and agreed to a large advertisement that would be mailed monthly to numerous country clubs in my area. She told me there was no risk, since they offer a 9 month full money back guarantee.
I did receive a copy of one sample magazine, with my info on the pages that we agreed.
This advertising was to be sent to local country clubs in my area.
After 9 months with no response, I attempted to cancel the contract. When I got Lisa on the phone, she said I had to call in August. August is here and I have called repeatedly and emailed, to no avail.
It is obvious this is less than legitimate advertising company.
After reading another complaint in regards to not sending the magazines to the clubs, I started my own research. I also found that they are not providing the "directory" as promised.
Of course this is 9 months later and too late to dispute with the credit card company.
Not only to they not abide by their contract as to refund policy, but they don't even send ANY DIRECTORIES to any one, at least not the people that I was told it would be sent.
This place is a scam and totally deceptive. I hope this saves one other person from being ripped off by these criminals.
2 Updates & Rebuttals
Alan
Brooklyn,United States
We are very sorry
#2REBUTTAL Owner of company
Thu, April 26, 2018
First and foremost, Lisa has been let go, although we feel her service was amazing, the level of customer complaints reach an all time limit, she was promising things that the company did not necesarily stand by however after internal investigations we do know that the complaining business did receive several refererals and are happy to prove it, please feel free to contact us with any issues regarding anything related to this at 888 259 2309
Alan
Brooklyn,New York,
United States
SLANDER
#3REBUTTAL Owner of company
Thu, January 18, 2018
this is a slanderous comment, we answer and deal with every client, our facebook response rate is 97% in under one hour, either this "another ripoff customer" has the wrong compnay or its one of our jeolous competitors who cant keep up with our amazing quality
