- Report: #733420
Complaint Review: The Cover Guy - Niagra Falls New York
Reported By:
KV -
Killeen, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Cover Guy
2315 whirlpool st sut 192 Niagra Falls, 14305 New York, United States of America
Phone:
1 866-622-6837
Web:
Thecoverguy
Categories:
Business Rating:
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The Cover Guy The Cover Guy sells junk Niagra Falls, New York
This is to let anyone Know who is about to buy a hot tub cover DO NOT use the cover guy. The inferior materials, poor workmanship, ill fit, and nonexistant customer service will make for a really bad experience.
I ordered a cover which took over a month to arrive and when it did; what a joke, it was ripped, there was stitching missing in critical areas and the cover didn't even come close to fitting! I contacted the warranty department, which is a name only. . They blamed it on everything from the shipper to the missuse by the customer! I told them I had the cover less than 1 day. They basically said we got our money.
Keep your hard earned money and order from a reputable company
I ordered a cover which took over a month to arrive and when it did; what a joke, it was ripped, there was stitching missing in critical areas and the cover didn't even come close to fitting! I contacted the warranty department, which is a name only. . They blamed it on everything from the shipper to the missuse by the customer! I told them I had the cover less than 1 day. They basically said we got our money.
Keep your hard earned money and order from a reputable company
