- Report: #225329
Complaint Review: The Laser Storm Vac - New York New York
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The Laser Storm Vac
New York, New York, U.S.A.
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The Laser Storm Vac fraudulent made no attempt to refund money of cancelled order made over 1 year ago ripoff New York New York
I ordered the storm vac in November of 2005. I even paid the extra $18.95 for 7 day shipping. These were to be Christmas gifts.
I called the company on December 13th 2005 and they assured me the vacs (2) were being shipped December 15, 2005. When I did not receive by the week after Christmas I called the company back. They then informed me they didn't know when the vacs would be shipped. I cancelled the order.
Called the company several times throughout the year and e-mailed them. The response was a customer care Representative would contact me within 24 hours. That call never came. To make a long story short. A little after a year of ordering the vacuums and having $189.00 debited from my account I am still waiting for the refund.
Cathy
Andover, New Jersey
U.S.A.
I called the company on December 13th 2005 and they assured me the vacs (2) were being shipped December 15, 2005. When I did not receive by the week after Christmas I called the company back. They then informed me they didn't know when the vacs would be shipped. I cancelled the order.
Called the company several times throughout the year and e-mailed them. The response was a customer care Representative would contact me within 24 hours. That call never came. To make a long story short. A little after a year of ordering the vacuums and having $189.00 debited from my account I am still waiting for the refund.
Cathy
Andover, New Jersey
U.S.A.
