Anna
Brandon,#2UPDATE EX-employee responds
Thu, August 12, 2010
As a former co-owner of a sister franchise, I can say that in the 4 years I was there that we ran into some seriously nasty "small, already clean" apartments.
I would imagine that they *were* there longer than an hour. Much longer. Some people are just completely unable to see dirt the way we see it, and the way we trained our employees meant we couldn't ever do a "quick wipe down".
We dealt with a few customers like you - and we wouldn't work with you either. Not because you were unhappy, mind you - but because you're the hysterical type who refuses to consider that the place was dirtier than you realized.
If you didn't expressly tell them "don't vacuum, the rugs were just cleaned" - that's your fault. Not The Maids'.