Peter
Somers,#2Consumer Comment
Sat, March 24, 2007
Anthony Your company(s) is offering the Rebates, with NO MENTION or disclaimer of third party payment. To try and pass off non-payment on these claims because of problems with YOUR vendors borders on criminal. Explain ONE THING. How can you offer to expedite rebate payments within 5 days if the the person applying pays the 1 dollar fee? How is it that possible, unless YOU are paying the rebate UP FRONT before the vendor reimburses you??? I guess the answer, based on other comments read here, is that you don't even honor the expedited rebates. A class action lawsuit is needed, and Federal regulation is also needed. This is Interstate theft. I had to fight for MONTHS to get my rebates paid, and I will NEVER do business with TigerDirect again.
Anthony
Miami,#3UPDATE Employee
Thu, March 22, 2007
Ben, As you likely know TigerDirect.com is a reseller and OnRebate.com is a rebate processing company. Your rebate is not sponsored by either TigerDirect.com nor OnRebate.com rather it is sponsored by the supplier from whom TigerDirect.com purchased the rebated product. In your case the supplier is the sponsor and party responsible for funding your rebate. Unfortunately, although OnRebate.com has decisioned and approved your claim the supplier (a client of OnRebate.com) has not funded your rebate and that's why you haven't received payment. I've intentionally left out the supplier's name bacause it's not my intent to bring them ill will from anyone reading this post but their name is listed on your rebate form if you care to know who the supplier is. Having a close working relationship with TigerDirect.com I know that they want to make sure their customers are taken care of so I took the liberty of contacting them on your behalf and TigerDirect.com has volunteered to fund your rebate so that OnRebate.com can pay you and TigerDirect.com will try to recover the funds from the supplier. You should expect payment into your PayPal account in the next few days and very likely as soon as tomorrow 3/23. Kind Regards