Complaint Review: TNT Shipping Sony Vaio Laptop 2.0 GHz Core 2 Duo 2 GB Ram Mint Condition - $520 Wolverhampton - Wolverhampton

I originally saw the e-mail for a Sony Vaio Laptop on Craigslist.com. It said the location was Chicago. This is the e-mail I was sent back:

'Hello

I still have the laptop. The laptop was made to be used in USA, it is 3 months old and it comes with 9 months of warranty.

I have attached some pics with the laptop to this e-mail. I am now in Wolverhampton, United Kingdom.

Since I can't meet you and make the exchange, I would like to use a service that will help us with that:

www.tnt.com/tnt.express.wolverhampton.depot/third_party_service.html

TNT is a worldwide delivery company (like Fedex, DHL or UPS). You can see from their procedure that you will be able to check the laptop before I receive the payment. If you are in a hurry, I will use 2 day delivery (on my expense).

Let me know what you think.

Best,

Susan '

I gave her my name & address information and she responded back w/this e-mail: 'Hi

I went to TNT today. The guys from TNT told me that they will send the laptop to their technical department for inspection and then they will notify you. They will also notify you with the instructions you need to complete your end of the deal. Please complete your end as soon as you can and keep me posted.

Best

Susan'

Before getting her e-mail, I received an e-mail from TNT Shipping: ' Please quote this Number

if you have an enquiry.

*106148865US*

Tracking Number: 116476300

Important TNT Payment Instructions/Shipment Details

Please read the Instructions carefully.

Click here to track your package: Tracking

Dear TNT Customer,

We have your package in our custody.

Description of goods: 1 x Sony Vaio VGN-AR290G Laptop Computer

Sender of package ( Seller ): Susan Sonnenfeld

Receiver of package ( Buyer ): (my name)

Delivery Address:

Address:

City / State: Chicago, IL

Zip(City Code):

Country: USA

Delivery Type: TNT Express 2nd Day Delivery - After the Payment is received and verified by TNT

Amount to be paid by the Buyer: USD $520.00

Payment Instructions - Receiver of the Payment - Derek Oppenheim

The payment must be made through Western Union Money Transfer to the Name of the TNT Agent who is in charge with this transaction - Derek Oppenheim using the Money in Minutes Service from Western Union.

Important Note: The Payment must be made at one of Western Union's Agent Locations, in person by the Buyer. The payment must not be made using Western Union's Send Money Online Service due to the high Credit Card fraud risk. We will not confirm any payments made online.

You must go to a Western Union Agent Location and make a Money Transfer to the Name of the TNT Agent who is responsible with this transaction - Stanley Creighton.

In order to complete the Money Transfer using the Money in Minutes Service you will need the Payment Details of our TNT Agent:

Please make your Money Transfer payable to:

First Name: Stanley

Last Name: Creighton

Address: 214 Bowery Street

City: Wolverhampton

Zip(City Code): S22 1TF

Country: United Kingdom

After you complete the payment you need to send the Payment Information for verification to our Payment Department at their e-mail address: TNT On-Line Payment Service

The Payment Information that you need to send to us for verification are:

- MTCN - Money Transfer Control Number (the MTCN is the 10-digit number located on your Western Union Confirmation Receipt)

- Sender's Name and Sender's Address - (the name Name and Address of the Sender of the Western Union Money Transfer)

- Amount Transferred - (the amount transferred)

Important Note! Please read: we cannot collect the Western Union Money Transfer without the Payment Information. Please send us the Payment Information after you complete the Payment.

Please read our TNT Payment Privacy Policy to learn our payment release and payment refund conditions.

1.The Payment will be sent to the Seller by TNT only after you receive the package, check the merchandise and if you are completely satisfied with it. Only then you will instruct us to release the Payment to the Seller.

2.TNT acts as a third party holding at the same time the merchandise and the Payment.

3. After the merchandise is received by the Buyer, the Buyer will have up to 21 days depending on the nature of the merchandise to review the merchandise.

For transaction No. 116476300 the inspection time is 5 ( five ) business days.

a) If the Buyer decides to keep the merchandise the Buyer will instruct TNT to release the funds to the Seller.

b) If for any reason the Buyer does not want to keep the merchandise, the Buyer will ask TNT for a refund.

The refund procedure is very simple, the Buyer will receive the money from TNT through Bank to Bank Wire Transfer, or by Check or by Western Union Money Transfer.

The refund method is at the Buyer's choice.

Thank you for using TNT

John Scales - TNT Customer Department

Wolverhampton Depot

214 Bowery Street

Wolverhampton

S22 1TF

Customer Department

General Manager: Robert Kay

Email: TNT On-Line Customer Service

Intellectual and other property rights to the information contained in this site are held by TNT Holding B.V. with all rights reserved 2007

Kekec79

Pittsburgh, Pennsylvania

U.S.A.