- Report: #1068017
Complaint Review: Top Priority Moving and Storage - Brooklyn New York
-
Author Not Confirmed
Why?
Top Priority Moving and Storage
204 Huntington St., Ste. 2N Brooklyn, New York, USA
Phone:
888-566-1729
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Top Priority Moving and Storage LIARS!! Brooklyn New York
This company is entirely unprofessional, and they are liars. I was advised that a deposit was refundable. After scheduling a move, I read all of the atrocious reviews of this company online, saying that they were untruthful and lied to get customers to sign up. I immediately scheduled another moving company and called my representative at Top Priority, Candice, back. She advised me that the move was cancelled and that I would be receiving my deposit back.
Today, two weeks later, I received a phone call from them to confirm my move information. When i told them that i had called Candice back to cancel, I was spoken to very rudely and told that all deposits are non-refundable. When I asked to speak to Candice, I was told she wasn't in the office, and when i asked to speak to a manager, I was told that no one else except this extraordinarily rude receptionist was working.
Unfortunately, all of the negative reviews I read are true. They are rude, care very little about customer satisfaction, they lie to customers, and clearly think that they can speak to people how ever they would like.
DO NOT DO BUSINESS WITH THIS COMPANY!!!!! They WILL lie to you.
