- Report: #1128275
Complaint Review: Touch of Stone Chicago - Villa Park Illinois
-
Author Not Confirmed
Why?
Touch of Stone Chicago
Villa Park, Illinois, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Touch of Stone Chicago Derrick Jenga and Barb ,said she was his mom, Horrible, DO NOT TRUST, LIARS Villa Park Illinois
I hired this company to install granite coutertops in my kitchen. The price was reasonable but I soon came to find out why. What I thought I would be purchasing was seamless granite. Instead, I got a huge line in the middle of my countertops. When I asked Derrick about it, he said that he had mismeasured and would come back and fix the problem later. Well, it's 5 years later and I am still waiting on later. I contacted the BBB and only then did I get a response from Barb ("the mom"). She came to my home to see what had been installed. She apologized for the problem and admitted that she would not want this granite in her kitchen. She offered me a partial refund which I accepted. Well......here I am.....still waiting on my refund. This company is BOGUS!!!
