On January 14, 2013, I placed an online order through Touchstone Research Group LLC to have my DD214 and a copy of my Veteran's Disability letter emailed and expressed mailed to me. Soon after placing the order a representative and Chris called me to confirm my order an recommended I pay $30 dollars more to get mulitple documents sent without having to pay another $89 dollars. He also told me my DD 214 would be sent via email on the same day (Mon). To this date (19 Jan) I haven't received an email or have a received a package in the mail with my DD 214. I research this company online and agree that Touchstone Research Group LLC is a rip-off. This business need to be shut down an those who operate it needs to go to jail. Below is the information I received and never got my DD 214
Touchstone Research Store
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Order Number: 35168
Detailed Invoice: https://touchstoneresearchgroup.com/catalog/account_history_info.php?order_id=35168
Date Ordered: Monday 14 January, 2013
Products
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1 x DD214 Express Service (Thorough Description) (DD214) = $119.00
Instructions Download
Delivery Same Day Download & Hard Copy Shipment*
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Sub-Total: $119.00
United States Postal Service (1 pkg, 0.28 lbs total) (Express Mail® Hold For Pickup---Approximate delivery time from mailing date 2 days): $22.55
Total: $141.55
Delivery Address
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Gary ****
****
Suffolk VA 23435
United States
Billing Address
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Gary ****
****
Suffolk VA 23435
United States
Payment Method
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