- Report: #169845
Complaint Review: Toyglobe - Quebec Internet
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Toyglobe
Quebec, Internet, Canada
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Toyglobe no product delivered, no contact name or number RIPOFF Quebec Canada Internet
In September of 2005 I ordered a pre-ordered item for my husband as a Christmas present. It was scheduled to be "In Stock" on December 10th. I ordered the DC Elseworlds Red Sun Superman action figure. I have the order confirmation number as 108097. There is no direct line to contact any human being for this website, so I filled out 3 of their "contact forms." I received an auto-reply message telling me to check the website again due to possible changes in release dates. This was the week of Christmas. Upon doing so, of course their site listed it as "In stock" and now the price has gone up. I have not been charged yet, thank goodness, for this product, but they still have my card # on record, which makes me very nervous.
I have found various e-mails through other complaint sites: [email protected], [email protected], as well as [email protected]. I received another "auto-reply" message from Jade saying she was out of the office and to fill out the online question form! It seems like such a runaround. I just want my now "LATE" Christmas present for my husband or to know the order can be cancelled so I can order it from someone else! Help me please! And for all others, don't use this site in the future!
Angela
Waukesha, Wisconsin
U.S.A.
I have found various e-mails through other complaint sites: [email protected], [email protected], as well as [email protected]. I received another "auto-reply" message from Jade saying she was out of the office and to fill out the online question form! It seems like such a runaround. I just want my now "LATE" Christmas present for my husband or to know the order can be cancelled so I can order it from someone else! Help me please! And for all others, don't use this site in the future!
Angela
Waukesha, Wisconsin
U.S.A.
1 Updates & Rebuttals
Angela
Waukesha,Wisconsin,
U.S.A.
SCAM!! I PREORDERED this item months ago, long before it was released. And their website also still lists it as "In Stock"
#2Author of original report
Wed, January 04, 2006
Well, after the many e-mails I sent to the addresses I was able to locate, I received the following message: "Hello Angela, I just received your email from our website admin and I looked up your order and from what I can see that item is no longer in stock. It was in stock for a limited time and a very limited quantity and we shipped the items in the order that the orders were received. Your credit card has NOT been charged for this as we state that we will only charge your items when they are ready to ship. Should you still feel the need to contact a lawyer, please feel free to do so, however you were not charged for this order. Thank you, Bella" The funny thing is that I PREORDERED this item months ago, long before it was released. And their website also still lists it as "In Stock" My husband and I are ordering the item from a more reliable company www.buymetoys.com and we are cancelling our credit card out of fear of fraud or misuse from this hoax of a company. PLEASE....PLEASE...don't ever use toyglobe.com! They will not deliver!
