This company does not give you an email address to correspond with them. Wanting to cancel my service with them I search for an hour online until I found their email address here on the BBB site [email protected]. I preceded to email them to cancel my service and left a message for someone to call me. two days later a young man called me and tried for and half an hour to hard sell me into not cancelling my service. I made it very clear that my call was an official notification of cancelation. I requested an email to confirm my cancellation. He told me that at the end of the business day that an automated email would be generated and sent to me. I followed their instructions regarding cancellation "CANCEL 3 BUS DAYS PRIOR TO 9TH OF EACH MONTH". Now it's four day's later and no email. Also my credit card was just charged another $159.00. I ADVISE NOT DOING BUSINESS WITH THIS COMPANY!!!!