- Report: #1424546
Complaint Review: TrimGenisis - other Colorado
Reported By:
Jennifer -
Lynnwood, Washington, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
TrimGenisis
Greenwood Village other, 80110 Colorado, United States
Phone:
0584
Web:
trytrimgenesis.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TrimGenisis trytrimgensis.com Signed up for a free trial that was advertised on Dr. Oz and the Doctors TV show and nowhere was I told I would be shipped additional product for huge amounts of money. other Colorado
I signed up for a trial offer for these supplements. No where in the information was there a disclaimer that I would receive additional supplements each month and no information at what additional costs would be. The trial was $4.95/bottle and once we realized what we were being charged $84+ per bottle, 2 bottle a month, it was a painstaking process to locate the company as there was nothing on any shipping labels etc. to have a number to call etc. I am out oalmost $700 due to them taking this money directly out of my bank account. When I finally found the phone # to call they refused to take back unopened, sealed bottles or do any type of refund. All they did was canccel this and offer me free products for the inconvenience. i actually found these supplements on Amazon for $10/bottle and bought them prior to receiving these additional bottles. The customer service rep was no help at all and would not let me talk to a supervisor at all. Once this was all figured out, my bank cannot refund any unauthorized charges past 60 day so now I will only receive about $160 back from this entire fiasco.
In addition, I requested the company forward me the agreement that I signed or committed to that would allow them to take the money out of my account and ship me additional products and they told me that was not possible. I have never dealt with a more unprofessional company and who sends invoices that have no company name, no amount your being charged etc. I'm just completely disgusted.
