- Report: #1428114
Complaint Review: Trip Mate Insurance Agency Inc. - Kansas City Missouri
Reported By:
Tony -
Broken Arrow, Oklahoma, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Trip Mate Insurance Agency Inc.
9225 Ward Pkwy Kansas City, 64114 Missouri, United States
Phone:
(816) 523-0280
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Trip Mate Insurance Agency Inc. DO NOT PURCHASE INSURANCE FROM TRIP MATE IT IS A SCAM! They are the worst trip insurance that you can purchase. They will take your money and run you through countless hoops only to tell you that they will not reimburse you for a flight. My wife had to have emergency back surgery and we had to cancel our flight to Dallas. They denied the claim because they said it was a pre-existing condition. We explained this to trip mate but they didn't care and denied our initial claim and after appealing their decision they said that it was a pre-existing condition and still would not do the right thing and give us our money back. DO NOT PURCHASE INSURANCE FROM TRIP MATE! THEY ARE A SCAM! Kansas City Missouri
DO NOT PURCHASE INSURANCE FROM TRIP MATE IT IS A SCAM! They are the worst trip insurance that you can purchase. They will take your money and run you through countless hoops only to tell you that they will not reimburse you for a flight. My wife had to have emergency back surgery and we had to cancel our flight to Dallas. They denied the claim because they said it was a pre-existing condition. True she did have a back issue but only after we had purchased tickets for a flight to Dallas did her surgeon evaluate her and tell us that she had to have surgery immediately due to a bulging herniated disk and several other emergency issues because she could be paralyzed if it was not immediately treated. We explained this to trip mate but they didn't care and denied our initial claim and after appealing their decision they said that it was a pre-existing condition and still would not do the right thing and give us our money back. Common sense plays a factor here! Why would anyone pay for a flight and get trip insurance only to cancel their flight? I guess if someone has cancer and purchased a flight, buys trip insurance from trip mate, and is told by their physician that they have to go through chemo trip mate would see that as a pre-existing condition and would not pay your claim. DO NOT PURCHASE INSURANCE FROM TRIP MATE! THEY ARE A SCAM!
Tony & Nila Davis
