- Report: #262133
Complaint Review: TRISTAR PRODUCTS - Wallingford Connecticut
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TRISTAR PRODUCTS
500 Fullfillment Cr. Wallingford, 06495 Connecticut, U.S.A.
Phone:
973-2875168
Web:
N/A
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TRISTAR PRODUCTS DIDN'T CREDIT ACCOUNT Wallingford Connecticut
My Father ordered the Facial Hair Remover from a TV commercial.
However, he is allergic to an ingredient. So he didn't open the product.
He returned it via UPS.
Tristar Products accepted the product back, then nothing.
When I inquired why their account had not been credited yet. They wanted proof that the product had been returned.
I gave them the UPS Tracking Number however, they want a FAX of the signed returned receipt. I asked for an email adddress so I could scan the receipt and email it to them. Surprise, surprise no email address. This is a continuing saga, of which I will update periodically.
I intend to contact the District Attorney in Wallingford, Ct. to investigate, however, I don't expect too help there either.
Mrh
Lawndale, California
U.S.A.
However, he is allergic to an ingredient. So he didn't open the product.
He returned it via UPS.
Tristar Products accepted the product back, then nothing.
When I inquired why their account had not been credited yet. They wanted proof that the product had been returned.
I gave them the UPS Tracking Number however, they want a FAX of the signed returned receipt. I asked for an email adddress so I could scan the receipt and email it to them. Surprise, surprise no email address. This is a continuing saga, of which I will update periodically.
I intend to contact the District Attorney in Wallingford, Ct. to investigate, however, I don't expect too help there either.
Mrh
Lawndale, California
U.S.A.
1 Updates & Rebuttals
Mrh
Lawndale,California,
U.S.A.
Account was credited
#2Author of original report
Thu, August 02, 2007
Well to my surprise this company did credit our account. It took 2 weeks. So as far as I'm concerned this case is resolved. I hope everyone else who has issued with this company gets satisfaction also.
