- Report: #780474
Complaint Review: Tuscan Floors in McKinney Tx - McKinney Texas
Reported By:
Disappointment Unsatisfied Potentia -
Prosper, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tuscan Floors in McKinney Tx
8930 Texas 121 #520 McKinney, 75013 Texas, United States of America
Phone:
214-383-3535
Web:
www.tuscanfloors.com
Categories:
Business Rating:
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Tuscan Floors in McKinney Tx Zack Ab. Store Manager HORRIBLE SERVICE FROM STORE MANAGER ZACK AB McKinney, Texas
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My agent told me about Tuscan Floors in McKinney Tx, letting me know that Zack Ab would deliver wonderful service for the multiple homes that I am having built. We decide to call the location and after repeated attempts to reach a live person we just gave up.... THIS LOCATION HAS THE WORSE CUSTOMER SERVICE EVER. I have never had a company disregard their phone calls. I am not even going to visit the location for that matter. He (they) just lost out on a big business deal because of their issues.
This is the letter I sent to the owner and am waiting on a response..
Good Afternoon,
I do sincerely hope that this letter reaches the owner of this establishment. My name is Mr. Jordan Schielock and my company is building homes north approx 15-20 minutes of Mckinney Tx. We have approx 20 new starter homes being built on land out there through the bank.
My wonderful agent has recommended Tuscan Floors in the Frisco/McKinnery location however I have repeatedly called and called this location and was either hung up on or the person on the other line would listen and hang up. My agent whom I have had the pleasure of doing business with for many years has referred me to Zack Ab guaranteeing me that I would receive superior customer service at a reasonable price. At this point I am disgusted at the level of service just from phone support that I have endured, and my agent is ashamed as well.
It is strongly advised that this establishment hire better agents who can and will deliver superior customer service. My agent has referred me elsewhere and I will do the same as well.
Thank You,
This is the letter I sent to the owner and am waiting on a response..
Good Afternoon,
I do sincerely hope that this letter reaches the owner of this establishment. My name is Mr. Jordan Schielock and my company is building homes north approx 15-20 minutes of Mckinney Tx. We have approx 20 new starter homes being built on land out there through the bank.
My wonderful agent has recommended Tuscan Floors in the Frisco/McKinnery location however I have repeatedly called and called this location and was either hung up on or the person on the other line would listen and hang up. My agent whom I have had the pleasure of doing business with for many years has referred me to Zack Ab guaranteeing me that I would receive superior customer service at a reasonable price. At this point I am disgusted at the level of service just from phone support that I have endured, and my agent is ashamed as well.
It is strongly advised that this establishment hire better agents who can and will deliver superior customer service. My agent has referred me elsewhere and I will do the same as well.
Thank You,
1 Updates & Rebuttals
Lil Ol'' Lady
Richardson,Texas,
United States of America
Zack Ab of Tuscan Floors (Aziz) in McKinney Tx SCAM
#2Consumer Comment
Fri, September 30, 2011
I too have dealt with Zack Ab at the McKinney location on a business and personal level and I agree from knowing him personally he is NOT an honest worker. He lets his personal life and infidelity get in the way of business. He needs to face his faults and grow up instead of hiding behind computers. He has been posting on several sites trying to do damage control instead of contacting the investor and me to right his wrongs. The investor really tried to do business with Tuscan Floors but because the Manager Zack has personal issues he lets that get in his way. He has ruined this companies image for no reason....
The owner might be a great person but Zack Ab is not
