- Report: #294044
Complaint Review: Tvaddicts - Nationwide
-
Author Confirmed
Why?
Tvaddicts
www.tvaddicts.tv Nationwide, Canada
Phone:
1877tvshow
Web:
N/A
Categories:
Business Rating:
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Tvaddicts Ordered a dvd series in July 07,did not receive it, cannot get hold of them at all. Canada Canada
I ordered the Sisters series dvd through tvaddicts in July 2007, they were very quick to ask for payment and accept it.
I then emailed for a confirmation on my order and never heard anything concerning that, they then emailed me and told me it was a very popular series and it was on back order and would be shipped as soon as possible
I keep emailing them since then asking what was happening,eventually they gave me a bogus tracking code for Canadapost which i followed up on and lo and behold Canadapost had no record of it.
I did get hold of them a couple of times via Livechat on their website,with them promising that the dvd is on the way,but all the emails were worded the same time and time again.
Two people have contacted me via emailing concerning this company,telling me that they had the same experience and with advice and this is how i found this site.
I have filed a compliant with Canadapost, i stated that i wanted them to know that this company was falsing using their name,as of yet i haven't received any news back.
I also contacted the credit card provider,told them the situation and they said that the time lapse was too long and they couldn't help me.
I have all copies of correspondence with tvaddicts.
Alice
Johannesburg
South Africa
I then emailed for a confirmation on my order and never heard anything concerning that, they then emailed me and told me it was a very popular series and it was on back order and would be shipped as soon as possible
I keep emailing them since then asking what was happening,eventually they gave me a bogus tracking code for Canadapost which i followed up on and lo and behold Canadapost had no record of it.
I did get hold of them a couple of times via Livechat on their website,with them promising that the dvd is on the way,but all the emails were worded the same time and time again.
Two people have contacted me via emailing concerning this company,telling me that they had the same experience and with advice and this is how i found this site.
I have filed a compliant with Canadapost, i stated that i wanted them to know that this company was falsing using their name,as of yet i haven't received any news back.
I also contacted the credit card provider,told them the situation and they said that the time lapse was too long and they couldn't help me.
I have all copies of correspondence with tvaddicts.
Alice
Johannesburg
South Africa
